04 ago
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Puente Romano, Marbella
|
Marbella
04 ago
Puente Romano, Marbella
Marbella
ppWe are looking to incorporate a person for the bBeach Club Director /b position, responsible for overseeing the overall management, strategic direction and daily operations of the Beach Club, ensuring exceptional guest experiences, operational excellence and financial performance in line with the brand’s standards and positioning. /ppThe person in this role will lead all operational areas of the Beach Club, including Food Beverage, guest services, entertainment, events and beach operations, ensuring a seamless and memorable experience for guests. Their main objective will be to maximize guest satisfaction, drive commercial performance and maintain the highest standards of service, quality and luxury hospitality throughout the venue. /ph3What would your responsibilities be? /h3h3Operational leadership and Beach Club management /h3ulliOversee and coordinate the daily operations of the Beach Club, ensuring exceptional service delivery across all areas. /liliEnsure smooth coordination between restaurant, bar, beach service, events and guest experience teams. /liliMonitor operational performance and implement continuous improvement initiatives. /liliGuarantee compliance with standards, policies and operational procedures. /liliEnsure the Beach Club consistently delivers a premium guest experience aligned with the positioning. /li /ulh3Guest Experience And Brand Representation /h3ulliLead the delivery of an outstanding guest experience throughout all customer touchpoints. /liliMaintain a strong presence within the operation, engaging with guests and ensuring satisfaction. /liliManage VIP guests, special requests and high-profile clientele with professionalism and discretion. /liliHandle guest feedback and service recovery situations effectively. /liliAct as an ambassador of the Beach Club’s image, values and luxury hospitality standards. /li /ulh3Commercial performance and business development /h3ulliDrive revenue growth and profitability through effective operational and commercial strategies. /liliMonitor financial performance, budgets and key business indicators. /liliIdentify opportunities to increase occupancy,
average spend and guest retention. /liliCollaborate with sales, marketing and events teams to enhance visibility and attract target audiences. /liliSupport the development of seasonal activations, special events and commercial initiatives. /li /ulh3Team leadership and people development /h3ulliLead, motivate and develop management teams and operational staff. /liliFoster a culture of excellence, collaboration and accountability. /liliSupport recruitment, onboarding and talent development processes. /liliConduct regular performance reviews and establish development plans. /liliPromote employee engagement and maintain a positive working environment. /li /ulh3Events, entertainment and guest activation /h3ulliOversee the planning and execution of events, live entertainment and guest experiences. /liliEnsure all activations are aligned with the Beach Club’s concept and brand identity. /liliCoordinate with internal and external partners to deliver high-quality events. /liliMonitor event performance and guest feedback to drive continuous improvement. /liliEnsure operational readiness for peak periods, private events and special occasions. /li /ulh3Compliance, quality and safety /h3ulliEnsure compliance with health, safety and operational regulations. /liliMaintain the highest standards of cleanliness, presentation and venue maintenance. /liliMonitor food safety, hygiene and service quality procedures. /liliConduct regular operational audits and implement corrective actions when required. /liliPromote a culture of safety, responsibility and operational excellence. /li /ulh3What do we need from you? /h3h3Education /h3ulliDegree in Hospitality Management, Tourism, Business Administration or similar.
/liliSpecialized training in luxury hospitality, Food Beverage management or operations is highly valued. /liliAdditional training in leadership, commercial management or event operations is a plus. /li /ulh3Experience /h3ulliPrevious experience as Beach Club Director, Resort Operations Manager, Restaurant Director, FB Director or similar leadership position within hospitality. /liliProven experience managing luxury Beach Clubs, lifestyle venues, resorts or premium hospitality concepts. /liliStrong background in Food Beverage operations, guest experience and team leadership. /liliExperience managing large operational teams in high-volume and fast-paced environments. /liliDemonstrated success in driving commercial performance and operational excellence. /li /ulh3Languages /h3ulliAdvanced level of English and French. /liliKnowledge of additional languages is highly valued. /li /ulh3Key competencies /h3ulliStrong leadership and people management skills. /liliExcellent guest experience orientation. /liliStrategic and commercial mindset. /liliOutstanding communication and interpersonal abilities. /liliStrong organizational and operational planning skills. /liliAbility to perform effectively in dynamic and high-demand environments. /liliDecision-making and problem-solving capabilities. /liliResults-oriented approach. /liliAdaptability and operational flexibility. /liliPassion for luxury hospitality and lifestyle experiences. /li /ulh3Technical knowledge /h3ulliAdvanced knowledge of Beach Club, hospitality and Food Beverage operations. /liliBudget management, cost control and financial analysis. /liliKPI monitoring and operational performance management. /liliKnowledge of event planning and entertainment operations. /liliExperience with hospitality management systems and POS platforms. /liliProficiency in Microsoft Office and reporting tools. /liliUnderstanding of luxury service standards and guest experience management. /liliKnowledge of health, safety and operational compliance procedures. /li /ul /p #J-18808-Ljbffr
📌 Beach Club Director - Nobu Marrakech (Marbella)
🏢 Puente Romano, Marbella
📍 Marbella