ph3About us /h3 pHey! Get ready to set sails and navigate the rindus wave. We’re rindus, a People company. We love IT professionals, and our passion is to help and empower our crew to get the best out of themselves, unfold their full potential, and help them grow. Because growth is in our mindset, we’ve been doing it since 2017 closely with our German Partners, helping them shape their software development teams. So far, we have 160+ crew members of 14 different nationalities sailing with us in the open seas. We’re expanding our team and looking for a new rinder to get on board. Are you the next to be reeled in? /p h3About our partner /h3 pOn behalf of our partner bDouglas /b, we seek the best talent to join rindus. Douglas is a retail company for beauty, health and cosmetic products in 19 European countries. We are collaborating to improve their main product channel, their e-commerce. With the company headquarters in Düsseldorf (Germany), you will work in a distributed team from our office in Málaga (Spain). /p h3What you'll be doing /h3 ul liManage and prioritize the Jira Service Management product backlog. /li liGather and translate business requirements into platform solutions. /li liSupport the design and optimization of JSM workflows, SLAs, request types, portals, and automations. /li liContribute to the adoption of ITSM and Enterprise Service Management best practices. /li liCollaborate with IT, Engineering, Operations, and business teams. /li liSupport platform governance, compliance,



and continuous improvement initiatives. /li liMonitor KPIs, reporting, and user feedback to drive enhancements. /li /ul h3What you'll bring /h3 ul li2–5 years of experience with Jira Service Management and the Atlassian ecosystem. /li liWorking knowledge of: ul liJira Service Management /li liJira Software /li liConfluence /li liAssets (Insight) /li liAutomation for Jira /li /ul /li liExperience as a Product Owner, Business Analyst, Service Management Specialist, or similar role. /li liFamiliarity with Agile/Scrum methodologies. /li liUnderstanding of ITIL and ITSM processes (Incident, Change, Problem, and Request Management). /li liStrong communication and stakeholder management skills. /li liEnglish language proficiency at bB2 level or higher /b. /li liGerman language proficiency at bB2 level or higher /b. /li /ul h3What we offer /h3 ul liBeing part of a dynamic and highly motivated international multicultural team of skilled professionals. /li liCompetitive compensation package. /li liFlexible working model: hybrid or remote. /li li23 holiday days. /li liFlexible schedules with core working hours. /li liPrivate health insurance from day 1. /li liGym sponsorship. /li liEnglish and German language classes. /li liA young and ambitious team that knows when to work but also when to have fun (Pizza day, Summer event, Malaga Tech Games, etc). /li /ul pDo you feel like applying? Navigate #TheRindusWave /p /p #J-18808-Ljbffr

📌 Jira Service Management (JSM) Product Owner (Málaga)
🏢 Rindus Technology
📍 Málaga