What We Expect

To strengthen our global Digital Technology organization, we are looking for an experienced Senior Site Reliability Engineer (d/f/m) who will take ownership of System Health Monitoring across our digital ecosystem and the MAX IoT Platform. In this highly visible role, you will help establish reliability as a core capability across the organization by defining observability standards, driving monitoring excellence, and enabling engineering teams to build resilient, reliable solutions.

Drive Monitoring & Observability Excellence

- Own and continuously evolve System Health Monitoring across products and platforms.
- Define and govern observability standards, monitoring requirements, health models, and alerting strategies.
- Establish a unified view of platform health utilizing Azure observability solutions, Central Log Analytics, Grafana, and DevOps monitoring tools.
- Design, implement, and optimize Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budget frameworks.

Enhance Platform Reliability

- Promote reliability engineering best practices, including health checks, error‑budget management, and post‑incident learning processes.
- Analyze incident trends and identify opportunities to improve monitoring, alerting, synthetic testing, and operational resilience.
- Transform monitoring data into actionable insights and predictive analytics that proactively identify risks and performance issues.

Enable Teams & Foster Collaboration

- Partner closely with Product, Architecture, DevOps, and Incident Operations teams to improve monitoring coverage and alert quality.
- Provide technical guidance, coaching, and mentorship to engineering teams across the organization.
- Develop and maintain high‑quality documentation, including runbooks, monitoring standards, and incident‑response procedures.
- Contribute actively to the global DevOps community by sharing knowledge, best practices, and lessons learned.

Who we are looking for





- Minimum 5 years of experience in Site Reliability Engineering, DevOps, Cloud Operations, or a related discipline.
- Strong expertise in Microsoft Azure and cloud‑native technologies.
- Deep knowledge of: Azure Monitor, Log Analytics / Kusto Query Language (KQL), Application Insights, Grafana.
- Proven experience defining and managing SLIs, SLOs, error budgets, and reliability frameworks for large‑scale distributed systems.
- Strong understanding of distributed architectures, cloud platforms, and Azure PaaS services.
- Experience with incident management, post‑mortem processes, and continuous reliability improvement.
- Solid scripting and automation skills using technologies such as C#/.NET, PowerShell, or Python.
- Excellent analytical, problem‑solving, and communication skills.
- Fluency in English (written and spoken) is required.

Nice to Have

- Experience with Power BI, Databricks, or AI‑driven observability and analytics solutions.
- Knowledge of Azure DevOps, CI/CD pipelines, Git, and Agile methodologies.
- Bachelor's degree in Computer Engineering or a related technical discipline.

What we offer

- Health and Safety – Highest standards and a wide range of health promotion and healthcare activities.
- Flexibility – We support, for example, through adaptable yet regulated working hours and remote working options.
- Collaboration & diversity – Collegiality is of huge importance – we treat everyone with respect and appreciation.
- Development – Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally.
- Creative leeway – We offer an environment in which you can try out new solutions in a no‑blame culture.
- Sustainability – We act with responsibility and environmental awareness.
- Work environment – We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets.

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📌 Senior Site Reliability Engineer (d/f/m) (Madrid)
🏢 TK Elevator
📍 Madrid