ph3Responsibilities /h3 ul liOwn, drive, and maintain the demand management process for the study portfolio /li liCoordinate demand review meetings and prepare supporting presentations and reporting /li liProvide recommendations for inventory optimization and stock management activities /li liMaintain monthly and weekly planning activities, including the creation and management of Jira tickets and production orders /li liSupport the end-to-end lifecycle management of applications and digital devices /li liCoordinate operational activities related to device provisioning, deployment, maintenance, and retirement /li liSupport monthly cost reporting activities related to hardware, workforce, logistics, and shipment/return costs /li liConsolidate data from multiple sources and support study-level cost allocation and chargeback processes /li liOwn and maintain operational workflows within Jira and supporting tools /li liDevelop and maintain spreadsheets, formulas, and macros to improve operational efficiency and scalability /li liCreate, maintain,



and improve operational documentation and knowledge base content /li liSupport procurement and purchasing activities related to digital device operations and associated services /li liOwn the end-to-end device return process /li /ul h3Requirements /h3 ul liUniversity degree in a technical field /li li7–10 years of experience in IT Operations, Application Management, or a related operational role /li liProven ability to work independently and coordinate execution across multiple stakeholders /li liAdvanced expertise in data analysis, reporting, and spreadsheet-based solutions /li liStrong planning, organizational, prioritization, and multitasking skills /liliExcellent attention to detail and commitment to quality /li liProcess-oriented mindset with the ability to adapt to changing priorities and environments /li liExperience supporting mobile application deployment and operational lifecycles /li liDemonstrated experience working with senior stakeholders in cross-functional and integral organizations /li liExperience providing second- or third-level technical support /li liFamiliarity with Mobile Device Management (MDM) platforms /li liUnderstanding of data security, privacy, and compliance requirements within regulated environments /li liStrong interest in digital health technologies, mobile applications, and wearable devices /li liFluent English communication skills, both written and verbal /li /ul /p #J-18808-Ljbffr

📌 DBM Operations and Process Specialist (Barcelona)
🏢 Jobtailor
📍 Barcelona