04 ago
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Tamarind Intelligence
|
Barcelona
04 ago
Tamarind Intelligence
Barcelona
ph3AVAFIN /h3pWe're an international fintech group established in 2012, boasting 400 employees worldwide. We utilize innovative financial technology to provide convenient loan products across five markets: Poland, Spain, Mexico, Czechia, and Latvia. At AvaFin, we prioritize convenience, transparency, and personalized customer experiences, aiming to empower users with easy and swift access to funds at competitive rates. /ppIn 2024, AvaFin became a subsidiary of Capitec Bank, South Africa's largest retail bank with over 22 million active clients. This acquisition is part of Capitec's internationalization strategy, aiming to expand its presence beyond the domestic market. /ph3THE OPERATIONS TEAM /h3h3SCOPE OF THE ROLE /h3pThe Data Analyst Reporting role reports directly to the Customer Service Manager and/or Business Owner. This role is key to transforming operational and financial data into actionable insights that support decision-making across Operations and Business areas. The person will be responsible for designing, automating, and maintaining the reporting infrastructure, working closely with cross-functional teams to ensure data quality and analytical excellence. /ph3MAIN RESPONSIBILITIES /h3olliDesign, build, and maintain dashboards and recurring reports that measure the transactional health of the operation. This includes tracking key metrics. Automate recurring reports to reduce manual workload and increase reliability. /liliTransform payment data into actionable business insights. Analyze trends, anticipate deviations, audit financial discrepancies, and monitor unusual patterns or fraud alerts, working closely with Operations, Risk, and Finance teams to implement continuous improvements. /liliSupport the Marketing team by tracking the performance of acquisition campaigns, conversion funnels, CAC (Customer Acquisition Cost), LTV, and cohort analyses. /liliDefine, document,
and maintain the core business KPIs. Build reports and Assist in the preparation of monthly and quarterly business reviews. /liliValidate data integrity across different sources and identify inconsistencies. Collaborate with the Data/Technology team to ensure reporting pipelines are stable, well documented, and scalable. Maintain a data dictionary and reporting documentation. /liliRespond to specific analysis requests from different business areas. Translate business questions into data queries. /liliAssist Finance and Operations teams in reconciling transactions, commissions, and fees. Identify and investigate discrepancies between internal systems and external payment processors. /li /olh3Legal and Ethical Compliance /h3ulliOperate within the current legal framework: Comply with Data Protection Law, internal ethics policies, and performance standards. /liliCommunication protocol: Ensure that intimidating language is not used and that calls are not made outside permitted hours. /liliConfidentiality. /li /ulh3WHAT WE OFFER /h3ulliPrivate health insurance /liliWellhub (gym benefit) /liliWork schedule: 09:00--17:00 /liliHybrid working model with up to 50% remote work after completing the initial training period /liliTeam events, afterworks and team-building activities throughout the year /liliProfessional development opportunities and continuous learning /li /ulh3REQUIREMENTS /h3ulli4+ years of experience in data analyst or reporting roles, ideally in fintech, payments, or financial services (esencial) /liliAdvanced Power BI --- dashboard design, DAX, data modeling. /liliAdvanced Excel --- pivot tables, Power Query, complex formulas, automation with macros. /liliSQL --- writing and optimizing queries for data extraction and manipulation in relational databases (essential). /liliPython for data processing and automation. /liliEnglish Fluent /li /ul /p #J-18808-Ljbffr
📌 Data analyst (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona