- Location: Barcelona, Spain- Target Starting Date: AugustJob DescriptionAre you a natural problem-solver who loves helping others? We are seeking a native or near-native Danish speaker to join our international customer experience team in the vibrant city of Barcelona. In this role, you will support users of a major general travel and accommodation platform, ensuring seamless booking experiences and delivering exceptional service.Key Responsibilities- Act as the primary point of contact for Danish-speaking users via phone, email, and live chat.- Assist customers with inquiries regarding reservations, booking modifications, cancellations, and special requests.- Troubleshoot customer issues with empathy, efficiency,



and a solution-oriented mindset.- Maintain a high level of product knowledge to provide accurate information and build long-term customer trust.Requirements- Native or professional fluency in Danish with strong written and verbal English communication skills.- Prior experience in customer support, tourism, or hospitality is highly valued but not mandatory.- Excellent interpersonal and active listening skills.- Ability to multitask in a fast-paced environment and navigate multiple digital tools simultaneously.What We Offer- Competitive salary package with performance bonuses.- Full relocation support for candidates moving from abroad.- Comprehensive initial training and ongoing professional development.- A dynamic, diverse, and inclusive workspace in beautiful Barcelona.#J-18808-Ljbffr

📌 Customer Service Representative (Barcelona)
🏢 The lemon Consulting
📍 Barcelona