04 ago
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Hyve Group
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España
ppWe’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. /p pOur portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. /p pAlongside our market-leading events, we’re building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms. /p pWhatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business. /p pThink that sounds good? Wait until our talent acquisition team tells you about the culture. /p h3A bit about you /h3 pFirst things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go. /p pYou’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. /p pOur shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. /p pIf that sounds like you, you’ll fit right in. /p h3A bit about the role: /h3 pThis role reports to the bHead of Advisory Insights, /b bHLTH /b /p pbLocation: /b UK, Ireland, Spain, France, Portugal, Germany /p pPrimarily remote work with occasional travel /p pAbility to live and work in Europe is a must /p pOur adecuado Senior Consultant has a mix of strategic thinking, problem-solving skills, and the ability to dive into the world of health technology, delivering actionable insights to our clients. In this role, you’ll manage several key client accounts, craft highly informative and engaging content, and contribute to data-driven projects.
If you thrive in a dynamic, customer-first, team-based environment and are as curious as you are straightforward, we want to hear from you! /p pBring your expertise, creativity, and client-focused mindset to HLTH, where every day brings the opportunity to shape the future of health technology! /p h3As part of your job, you’ll be: /h3 h3Account Management (Client-Facing): /h3 ul liEnd-to-end account management: Retain, renew, upsell. /li liOverseeing communication and engagement for up to 5 key client accounts, understanding each client's portfolio, priorities, and challenges. /li liMaintaining exceptional service quality, addressing client needs, and providing updates with clarity and consistency. /li liBuilding and nurturing relationships with clients, consistently achieving high NPS scores, and positive feedback. /li liProactively providing upsell opportunities and options for future engagement. /li /ul h3Business Development: /h3 ul liIdentifying and engaging new potential clients and projects. /li liResponsible for an individual book of business, leveraging new and existing contacts. /li /ul h3Project Support Strategic Insights: /h3 ul liLeading or supporting the development of research-driven reports and presentations that provide clients with strategic recommendations. /li liConducting in-depth market data analysis, competitive intelligence, and research to build a robust foundation for projects. /li liPresenting research findings to clients, aligning insights with client objectives, and ensuring the work answers their key questions. /li liStaying on top of critical healthcare topics, trends, and emerging technologies relevant to HLTH and our client base. /li liContinuously expanding your knowledge to ensure you bring valuable insights and recommendations in every interaction. /li /ul h3Content Creation Engagement: /h3 ul liProducing original, concise, and impactful content tailored for the HLTH Community, including reports, blog posts, and articles. /li liResearching and write on key healthcare topics,
ensuring content is highly informative, up-to-date, and engaging. /li liAchieving and maintain high engagement scores on published content by understanding audience needs and trends. /li /ul h3Performance KPIs: /h3 ul liClient retention, renewal upsell /li liNew business generation /li liHigh-Quality Strategic Research Analysis: Provide thorough, accurate, and complete research that resonates with client objectives (measured by feedback and NPS scores). /li liExceptional Content Quality: Consistently produce content that increases engagement within the HLTH Community. /li liClient Satisfaction Timeline Adherence: Meet or exceed client expectations in terms of quality, insights, and timely delivery. /li liCollaborative Team Player: Actively support and contribute to team efforts, embodying HLTH values of customer focus, curiosity, and teamwork. /li /ul h3Required Skills and Qualifications: /h3 ul liSubject Area Expertise: meaningful experience in the health tech space (at least 3 years) +/- pharma experience (at least 4 years), highly valued +/- consulting experience (at least 3 years) is preferred. /li liAnalytical Strategic: Strong abilities in data interpretation, strategic problem-solving, and insight generation. /li liExcellent Writing Skills: Command of the English language and ability to write in an engaging, informative, and client-centered manner. /li liEffective Communication Listening: Attentive listener who engages actively with clients, understands their needs, and is adept at building rapport. /li liTeam Player: Collaborative with great etiquette; proactive in supporting team goals, implementing feedback, and enhancing client outcomes. /li liDiligent Detail-Oriented: Thoroughness in gathering and presenting information, with a commitment to quality. /li /ul h3Why HLTH Community? /h3 pWork alongside passionate experts at the forefront of health technology. /p pContribute to projects that drive real change in the healthcare industry. /p pA culture that values straightforwardness, teamwork, curiosity, and a customer-first approach. /p h3Here’s what we’re looking for from you: /h3 ul liYou want to make a difference by doing things differently /li liYou see change as a positive /li liYou welcome fresh perspectives and leave your ego at the door /li liEven in adversity, you manage to stay positive /li liYou welcome the challenge /li /ul /p #J-18808-Ljbffr
📌 Senior Consultant: HLTH Platform (EU) (España)
🏢 Hyve Group
📍 España