ph3WHO ARE WE? /h3 pSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over b2,500 laboratories and business facilities across 115 countries /b, supported bby a team of over 100,000 dedicated professionals /b. With bmore than 145 years of service excellence /b, we combine the precision and accuracy that define Swiss companies to help organizations achieve tbhe highest standards of quality, compliance and sustainability. /b /p pOur brand promise –b“when you need to be sure” /b– underscores our commitment tobtrust, integrity and reliability /b, enabling businesses tobthrive with confidence /b. We proudly deliver ourbexpert services /bthrough thebSGS name /band a portfolio ofbtrusted specialized brands /b, includingbApplied Technical Services /b,bBrightsight /b,bBluesign /bandbNutrasource /b. /p h3About the Role /h3 pWe are seeking a strategic and commercially driven Service Development Director to lead the growth, innovation, and market positioning of a integral portfolio of services. Reporting to the Vice President, TFS Connectivity Products, this role is responsible for driving service development initiatives, expanding market opportunities, ensuring operational excellence, and delivering sustainable revenue growth. The successful candidate will collaborate closely with Sales, Operations, Standardization Teams, Centers of Expertise, and external technology partners to develop and scale innovative service offerings. /p h3Key Responsibilities /h3 ul liLead the development, enhancement, and lifecycle management of services across the assigned portfolio. /li liConduct market analysis and identify growth opportunities, emerging trends, and competitive developments. /li liDefine and execute product and service strategies aligned with customer needs and business objectives. /li liDrive revenue growth,



profitability, and annual budget achievement across the portfolio. /li liDevelop and validate business cases, service proposals, CAPEX requests, and strategic tender submissions. /li liCollaborate with Sales and Market Development teams to develop effective go-to-market strategies and support commercial success. /li liEnsure consistent implementation and harmonization of services globally through close collaboration with Operations and Standardization teams. /li liFoster innovation, knowledge sharing, and continuous improvement while maintaining compliance with company policies and integrity standards. /li /ul h3Leadership Stakeholder Management /h3 ul liLead and support Service Development Managers/Directors to achieve strategic and commercial objectives. /li liBuild strong relationships with Sales, Operations, IT, Centers of Expertise, and external technology partners. /li liDrive cross-functional collaboration to ensure successful service development, deployment, and commercialization. /li liSupport local sales teams and business leaders throughout the customer engagement and sales cycle. /li liPromote innovation, knowledge sharing, and best practices across the organization. /li liEnsure alignment between product strategy, market needs, and business priorities. /li /ul h3Candidate Profile /h3 ul liBachelor's degree in Business, Finance, International Trade, Public Administration, Engineering, or a related field.



/li liSignificant experience in service development, product management, business development, or commercial leadership roles. /li liProven track record of driving revenue growth and managing profitable service portfolios. /li liStrong experience developing business cases, strategic proposals, and investment justifications. /li liExcellent understanding of market analysis, competitive positioning, and service innovation. /li liExperience leading cross-functional and international teams within a matrix organization. /li liStrong knowledge of technology-enabled services and digital solutions. /li liFluency in English and French. /li /ul h3Skills Competencies /h3 ul liCommercially minded with a strong focus on business performance and profitability. /li liStrategic thinker with the ability to translate market insights into actionable plans. /li liStrong leadership and people management capabilities. /li liExcellent stakeholder management and influencing skills. /li liConfident decision-maker who can operate effectively in complex environments. /li liHighly adaptable and able to respond quickly to changing market conditions. /li liStrong communication, presentation, and negotiation skills. /li liResults-oriented with the ability to manage multiple priorities under pressure. /li /ul h3Why Join Us? /h3 pThis is a unique opportunity to play a key role in shaping the future of a growing global services portfolio. You will work in an international and collaborative environment, partnering with senior stakeholders across the business to drive innovation, market expansion, and sustainable growth. The role offers strong visibility, strategic influence, and the opportunity to make a tangible impact on business performance and customer success. /p /p #J-18808-Ljbffr

📌 Service Development Director - Anti Fraud (Madrid)
🏢 SGS
📍 Madrid