p We are Impress. We believe everyone deserves a smile they’ll love. /p p We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. /p p Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! /pp Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics /pp and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. /p pb Responsibilities: /b /pulli Deliver an excellent customer experience to each and every one of our patients /lili Ensure that every call, email, and meeting leaves our patients happy /lili Engage with our patients and build a connection to keep them excited about their journey to a perfect smile. /lili Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat. /lili Make calls, book and confirm appointments, and follow up with patients.



/lili Explain our product and guide customers through the process and timelines. /lili Clarify requirements and help our patients complete documentation as needed. /lili Proactively recognize and report trends and potential weaknesses. /lili Contribute to the improvement of our products and processes. /lili Help create solutions to enhance the customer journey. /lili Work with your teammates to foster a positive and energetic atmosphere. /li /ul pb What you need to be successful: /b /pulli University Degree in Dentistry with experience in Orthodontics. /lili Experience in a similar position /lili Fluent level of Portuguese, English or Spanish is a plus! /lili Self-discipline and motivation to learn. /lili Commitment and goal orientation. /lili Experience with dental designing software. /lili Excellent communication and interpersonal skills /lili Team spirit and a proactive attitude. /li /ul pb What we offer /b /pullib Internationa /b l team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district. /lilib Working /b hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month. /lilib Benefits with our treatments, aligners, and products. /b /lili Opportunity to grow in an innovative company and Top International Scale Up. /lili Collaborative work environment and positive culture. /lili International and diverse /li /ul p teams. /p

📌 Patient Care Specialist (Portuguese market) (Barcelona)
🏢 Impress
📍 Barcelona