04 ago
|
Travelperk
|
Barcelona
04 ago
Travelperk
Barcelona
ph3About the Role /h3 pAt Perk, our customers' happiness is at the heart of our success. As a bLongtail Account Manager DACH /b, you'll own a dedicated portfolio of accounts in the DACH region. You will be building lasting relationships, solving customer challenges, and driving commercial outcomes across both our Travel and Spend products. /p h3What You’ll Do /h3 ul lipOwn and manage a dedicated portfolio of longtail accounts, serving as the primary point of contact and trusted advisor across Perk's Travel and Spend solutions. /p /li lipBalance proactive relationship management with reactive support, anticipating customer needs while responding effectively to inbound queries and issues. /p /li lipChampion Perk to your clients, and champion your clients within Perk. /p /li lipIdentify and act on growth opportunities within your portfolio, driving expansion, upsell, and retention in line with company business goals, including cross‑selling between Travel and Spend where relevant. /p /li lipGain a deep understanding of Perk’s products to guide customers through each stage of their journey and maximize the value they get from the platform, whether they're managing business travel, company spend, or both. /p /li /ul h3What We’re Looking For /h3 ul lipNative or advanced level of bGerman /b and fluent bEnglish /b. /p /li lipA self‑starter who balances customer focus with commercial thinking. /p /li lipStrong problem‑solving skills and the ability to prioritize across a portfolio. /p /li lipA team player, keen to collaborate cross‑functionally to resolve issues and improve outcomes. /p /li lipEagerness to incorporate AI and technology to work smarter and scale impact. /p /li lipBasic commercial acumen, comfortable identifying and acting on growth signals within your accounts. /p /li lipMotivation and hunger to learn. /p /li /ul h3What We Offer /h3 ul lipReceive competitive compensation and equity ownership in Perk.
/p /li lipRest and recharge with our generous allocation of vacation days plus public holidays. /p /li lipTake control of your physical health with your choice of private healthcare or a gym allowance. /p /li lipKnow that your loved ones are protected financially through your Life Insurance if the worst were to happen. /p /li lipJoin our unforgettable Perk events, including our spectacular annual summer party. /p /li lipAlways feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones. /p /li lipMake your money go further with our flexible compensation plan. /p /li lipFocus on your family with 17 weeks’ paid parental leave during your child’s first year. /p /li lipContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes. /p /li lipBroaden your horizons with up to 20 "Work from Anywhere" days per year. /p /li lipNurture your language skills with in real‑life English, Spanish and Catalan lessons. /p /li lipFollow your passions and take a four‑week, fully paid sabbatical once you reach 5 years. /p /li lipLet us help you move to one of our hubs with relocation support. /p /li /ul h3The Process /h3 pb1) /b A 20‑minute screening call with our Talent Acquisition Partner /p pb2) /b A 30‑minute interview with one of our Account Management Team Leaders /p pb3) /b A 1‑hour practical assessment presentation with our Hiring Manager /p pb4)
/b A 30‑minute in‑person culture‑fit interview in our Barcelona hub /p h3AI at Perk /h3 pAI is embedded in how we work across every function. The tools you’ll use day‑to‑day are AI‑enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work – the invisible tasks that pull people away from the work only they can do – so you can focus on relationships and outcomes. /p pWe don’t expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. /p pWe’ll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. /p h3How We Work /h3 pAt Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately make us a great place to work. /p pFor certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. /p pPerk is a integral company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. /p /p #J-18808-Ljbffr
📌 Account Manager LongTail - DACH (Barcelona)
🏢 Travelperk
📍 Barcelona