04 ago
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Ria Money Transfer
|
Valencia
04 ago
Ria Money Transfer
Valencia
ph3Description /h3pRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. /ppWe believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. /ph3About This Role /h3pThe Store Team Lead performs the same operational duties as a Cashier while providing additional coordination and support for the store's daily operations. In addition to serving customers, the role helps organise daily activities, supports operational planning and acts as the operational point of reference for the team throughout the working day. /ppThe position supports the Store Manager (or Retail Area Manager, where applicable) in ensuring the efficient day-to-day operation of the store, promoting compliance with company procedures, operational excellence and customer service standards. /ph3Roles Responsibilities /h3ulliCashier ResponsibilitiesulliPerform all duties associated with the Cashier role, including money transfer transactions, foreign exchange operations and customer service. /liliHandle cash accurately, including opening, closing and cash reconciliation procedures. /liliEnsure compliance with AML regulations, internal procedures and company policies. /liliDeliver a high standard of customer service.
/liliComplete all operational and administrative tasks associated with the Cashier position. /li /ul /liliStore Team Lead ResponsibilitiesulliCoordinate the day-to-day operation of the store. /liliOrganise and coordinate daily operational activities to ensure the efficient running of the store. /liliSupport the Store Manager or Retail Area Manager in the daily operation of the store. /liliAct as the operational point of reference for the team throughout the working day. /liliSupport the onboarding and operational guidance of new employees. /liliResolve routine operational issues and elevate matters requiring management decisions to the Store Manager or Retail Area Manager. /liliSupport shift planning and the day-to-day organisation of store activities. /liliAssist with cash controls, reconciliations, inventory checks and other operational processes. /liliContribute to maintaining a safe, organised and professional working environment. /liliEnsure the store complies with company standards regarding presentation, cleanliness and organisation. /liliMonitor daily operational KPIs and report any relevant issues or deviations to the Store Manager. /li /ul /li /ulh3Position Requirements /h3ulliPrevious experience in retail, financial services or customer service. /liliExperience coordinating daily operations within a retail or customer-facing environment. /liliStrong customer service orientation. /liliExcellent organisational and communication skills. /liliAbility to prioritise tasks and resolve operational issues. /liliGood understanding of operational procedures and compliance requirements. /liliProficiency in Microsoft Office. /liliIntermediate to advanced English. /li /ul /p #J-18808-Ljbffr
📌 Store Team Lead (Valencia)
🏢 Ria Money Transfer
📍 Valencia