ppNCC Operators deliver b24×7×365 frontline operations /b, performing monitoring, event handling, Tier‑1 troubleshooting, and escalation across UN ICT, network, satellite, cloud, and data‑centre environments. /p h3bKey Responsibilities /b /h3 ul liPerform bcontinuous monitoring /b using UN‑approved tools across: /li liNetwork, servers, storage /li liSatellite RF infrastructure /li liSecurity devices /li liPublic cloud (Azure, AWS) /li liM365 and application platforms /li liHandle bevent management and alarm triage /b /li liPerform bTier‑1 troubleshooting /b following approved SOPs /li liEscalate incidents to: /li liTier‑2 engineering teams /li liExternal service providers (as required) /li liSupport bincident, critical incident,



and security incident processes /b /li liExecute approved low‑level operational activities (e.g. checks, verifications, routine actions) /li liMaintain accurate incident records in UN‑provided ITSM/CRM tools /li liContribute inputs for: /li liShift reports /li liIncident and change reporting /li liEnsure b15‑minute shift handover overlap /b with incoming operators /li /ul h3bMandatory Skills Qualifications /b /h3 ul libMinimum 1 year /b of relevant NCC / NOC / ICT operations experience /li libITIL v3 or ITIL 4 Foundation /b certification /li libEnglish proficiency: CEFR B2 or above /b /li liAbility to work brotational 24×7 shifts on‑site /b /li /ul /p #J-18808-Ljbffr

📌 Network Specialist (Valencia)
🏢 AARK Tech Solutions
📍 Valencia