ppJob Description /p pAt Tiffany Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. /p pIt’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future. /p pWe are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany Co.’s continued legacy. /p pThe Team Manager (or Assistant Store Manager) will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Store Manager is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service. /p pJob Description /p pAt Tiffany Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. /p pIt’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future. /p pWe are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany Co.’s continued legacy. /p pThe Team Manager (or Assistant Store Manager) will support the Store Manager in leading,



developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Store Manager is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service. /p h3Responsabilities: /h3 h3SALES /h3 ul liManage and motivate the team to consistently achieve or exceed store sales target. /li liDrive client development activities among individual team members to cultivate new and existing clients. /li liDemonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally. /li liDrive business through key product pillars and KPIs. /li /ul h3SERVICE /h3 ul liLead, model and coach based on client feedback. /li liProvide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times. /li liOptimize hospitality and store amenities to create unique experiences. /li liTake action on client feedback to improve client service. /li /ul h3TALENT /h3 ul liContinuously train, coach,



and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance. /li liNetwork and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent /li liSet and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results. /li liLeverage and utilize training and development offerings to effectively support growth and development to drive performance. /li /ul h3OPERATIONS EXCELLENCE /h3 ul liEnsure exceptional operational support to drive sales and service. /li liManage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices /li liEnsure compliance with all internal control procedures. /li /ul h3Required Qualifications /h3 ul liMinimum of 5 years of retail or luxury retail store management experience or relevant client related experience (e.g., hospitality). /li liProven track record in sales generation, managing the achievement of sales results. /li liProven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market. /li liFlexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.). /li liSpanish and English speaking abilities are mandatory, a third language is an appreciated plus. /li /ul h3Preferred Qualifications: /h3 ul liA college/university degree. /li liGraduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. /li /ul /p #J-18808-Ljbffr

📌 Team Manager (Assistant Store Manager) | Madrid
🏢 Tiffany
📍 Madrid