ph3Job Overview /h3 pZoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market. /p h3Your Day‑to‑Day Responsibilities /h3 ul liBecome a subject matter expert on Zoho’s suite of business applications, mastering their features, configurations, and integration capabilities. /li liServe as a trusted technical advisor for our Spanish‑speaking customers via phone, chat, and email, providing in‑depth troubleshooting and solution guidance. /li liCollaborate with cross‑functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions. /li liAssist customers in configuring integrations and automations to optimize their workflows and validate proof‑of‑concept solutions. /li liContribute to a culture of continuous improvement by documenting best practices, refining internal processes, and sharing knowledge across teams. /li liMaintain accurate case records and insights to help enhance both customer experience and product quality. /li /ul h3Requirements /h3 ul li3–5 years of experience in technical support, SaaS support, or system administration roles. /li liFluent proficiency in Spanish and a strong command of English, both written and verbal (mandatory). /li liStrong technical understanding and familiarity with SaaS environments; experience configuring integrations, automations, or API‑based workflows is an advantage.



/li liNatural ability to solve problems and analyze complex issues. /li liAdaptable mindset and willingness to learn new product features quickly. /li liComfortable working in a collaborative, in‑office environment. /li /ul h3Bonus Skills /h3 ul liBasic programming or scripting knowledge. /li liExperience working with REST APIs. /li liFamiliarity with database concepts. /li liExperience configuring or troubleshooting SaaS integrations. /li /ul h3Benefits /h3 ul li27 days vacation excluding public holidays and statutory holidays. /li liHealth Insurance. /li liCompany lunch provided when the employee is in the office. /li liMacBook, mobile, and paid SIM for business use. /li liCompany‑paid travel insurance for business purposes. /li liOpportunity to work with a integral team and contribute to the growth of a leading technology company. /li /ul pLocation: Valencia (Spain). The role requires periodic travel. Applicants must hold a national or EU passport and have valid work authorization. Successful candidates will undergo background verification in compliance with national legislation and market standards. /p h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job function /h3 pInformation Technology /p h3Industries /h3 pIT Services and IT Consulting /p pJoin Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. /p pTogether, let's shape the future of business software! /p /p #J-18808-Ljbffr

📌 Customer Support Engineer (Ribarroja de Turia)
🏢 Zoho Europe
📍 Ribarroja de Turia