pWe are Impress. We believe everyone deserves a smile they'll love. /pbr¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos.brpWe are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. /ppOur business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! /ppBorn in Barcelona in 2019, we've grown to pioneer leading care, flagship clinics /ppand state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people's health and quality of life across the globe. /ppResponsibilities: /pulliDeliver an excellent customer experience to each and every one of our patients /liliEnsure that every call, email, and meeting leaves our patients happy /liliEngage with our patients and build a connection to keep them excited about their journey to a perfect smile. /liliCustomer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat. /liliMake calls, book and confirm appointments,



and follow up with patients. /liliExplain our product and guide customers through the process and timelines. /liliClarify requirements and help our patients complete documentation as needed. /liliProactively recognize and report trends and potential weaknesses. /liliContribute to the improvement of our products and processes. /liliHelp create solutions to enhance the customer journey. /liliWork with your teammates to foster a positive and energetic atmosphere. /li /ulpWhat you need to be successful: /pulliUniversity Degree in Dentistry with experience in Orthodontics. /liliExperience in a similar position /liliFluent level of Portuguese, English or Spanish is a plus! /liliSelf-discipline and motivation to learn. /liliCommitment and goal orientation. /liliExperience with dental designing software. /liliExcellent communication and interpersonal skills /liliTeam spirit and a proactive attitude. /li /ulpWhat we offer /pulliInternational team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district. /liliWorking hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month. /liliBenefits with our treatments, aligners, and products. /liliOpportunity to grow in an innovative company and Top International Scale Up. /liliCollaborative work environment and positive culture. xsgfvud /liliInternational and diverse /li /ulpteams. /p

📌 Patient Care Specialist (Portuguese market) (Sallent)
🏢 Impress
📍 Sallent