04 ago
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Gea Germany
|
Madrid
04 ago
Gea Germany
Madrid
Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region.
La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.
As our Regional Customer Data Steward EMEA, you will be the go‑to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.
Responsibilities
- Own and monitor customer master data quality for the assigned region for the NPE division
- Enforce GEA Group and divisional customer data standards, policies, and governance rules
- Execute and steer deduplication, merging, obsoletion, and cleansing activities
- Support and coach local customer data stewards and build a regional steward community
- Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
- Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows
- Support Transform360 data readiness, including data quality monitoring and validation
- Provide transparency on data quality KPIs, risks, and improvement progress
- Perform testing of data‑related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
- Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
- Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)
Qualifications
- Experience in Master Data Management, preferably customer master data
- Strong understanding of SAP S/4HANA Customer Master and MDG-C
- Experience with CRM systems, preferably Sales & Service Cloud
- Experience in a B2B, industrial, or project‑based business environment is a plus
- Strong analytical and problem‑solving skills
- Ability to work effectively across functions, teams, and regions
- A structured, detail‑oriented mindset with the confidence to enforce standards in a matrix organization
- Fluent in English. xqbhyrx Only applications submitted in English will be considered.
Benefits
- Attractive compensation package aligned with experience and responsibilities
- Private health insurance plan
- Employee Assistance Program
- Versátil working hours and a hybrid working model (up to two days per week remote)
- 23 days of vacation per year
- Great work environment as part of a collaborative team
- Continuous internal training and career development opportunities, both nationally and internationally
- The opportunity to join a company recognized as a Top Employer 2026
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📌 Regional Customer Data Steward EMEA (Madrid)
🏢 Gea Germany
📍 Madrid