ppbJob Requisition ID # /b 26WD /p h3Role Overview /h3 pThe Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth. This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners. The adecuado candidate demonstrates strong time management, customer focus, and the ability to execute renewals with increasing independence using CRM tools and established playbooks. /p pThis role is Monday to Friday with an expectation of being in-office 3 days per week. /p h3Key Responsibilities /h3 ul liExecute end‑to‑end renewal motions, streamlining workflows and minimizing manual intervention. /li liClose customer renewals to protect and retain the existing customer base, ensuring accuracy and on‑time execution. /li liDrive and close seat expansion opportunities at the time of renewal using standard sales plays. /li liMonitor account auto‑renewal status and intervene when auto‑renewals are disabled to prevent churn. /li liWork directly with customer procurement teams to complete renewal transactions. /li liMaintain accurate sales forecasts and pipeline visibility using CRM and renewal tracking tools. /li liCollaborate with Account Executives on larger cross‑sell and expansion opportunities. /li liEngage and, when needed, partner with Customer Success Managers to support retention and adoption efforts during post‑sale engagements. /li liProvide light‑touch support to authorized partners. /li liShare insights on churn risks, renewal blockers, and missed upsell opportunities across internal teams.



/li liGather and deliver customer feedback related to products, packaging, and renewal experience. /li /ul h3Minimum Requirements /h3 ul li1–3 years of experience in inside sales, renewals, account management, or customer‑facing sales roles. /li liExperience closing deals or renewals, including customer communication and follow‑up. /li liProven ability to manage multiple renewal cycles and priorities concurrently. /li liStrong organizational and time‑management skills. /li liExperience using CRM or renewal tracking systems. /li liEffective written and verbal communication skills. /li liCustomer‑focused mindset with the ability to identify and address customer needs. /li liBachelor’s degree or equivalent professional experience. /li liFinnish speaker is preferred; additional languages are a plus. /li /ul h3Preferred Qualifications /h3 ul liExperience in a software, SaaS, or technology sales environment. /li liPrior exposure to subscription‑based or renewal‑driven sales models. /li liExperience supporting seat expansions or upsell opportunities during renewals. /li liFamiliarity working with procurement teams and contract‑driven renewals. /li liExperience collaborating with Account Executives, Customer Success, and partner organizations. /li liAbility to identify churn risks and recommend proactive retention actions. /li liComfort operating in a fast‑paced, metric‑driven sales environment. /li /ul h3Benefits /h3 pSalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, the compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. /p /p #J-18808-Ljbffr

📌 Digital Renewal Sales Rep Finnish speaker (Barcelona)
🏢 Merantix
📍 Barcelona