ppAt Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. /p pOur goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. /p pWe envision a world full of possibilities, where location is versátil and housing doesn’t limit your options. Help us turn this vision into a reality. /p pWe are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world. /p h3What you'll do /h3 pAs a Reservations Guest Services Agent, you will be at the heart of our operations, ensuring every guest enjoys a seamless booking process and a memorable stay. Your responsibilities will span across three key areas: /p h3Reservations /h3 ul liTurn inquiries into bookings by assisting customers throughout their journey—from selecting the perfect property to confirming their stay. /li liGuide clients on location, pricing, and property features to ensure their needs are met. /li liAccurately manage booking information and system updates. /li /ul h3Guest Services /h3 ul liProvide attentive support to tenants during their stay, addressing their questions and concerns. /li liAct as the main point of contact for guests, managing requests and resolving incidents promptly.



/li liHandle calls and communications professionally, ensuring exceptional service aligned with KPIs. /li liBuild strong relationships with clients, ensuring they feel valued and heard. /li /ul h3About you /h3 ul liAvailability to work during the weekends. /li li2–3 years of experience in front desk, reservations, or customer service roles, preferably in hospitality, serviced apartments, or residential buildings. /li liProven ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail. /li liFluent in Spanish and English (C2/C1). /li /ul h3What We Offer /h3 ul liA charming office in the heart of Madrid. /li liAn international work environment with more than 18 nationalities! /li liA culture of autonomy, innovation, and feedback. /li liFree drinks: Coffee and tea are always available. /li liAfter-work events and an amazing internal culture. /li liInternal growth opportunities. /li liDiscounts at partner stores. /li liExclusive discounts on our properties for you and your family. /li /ul pWe’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace. /p /p #J-18808-Ljbffr

📌 Key Account Manager (Weekends) (Madrid)
🏢 Homeclub
📍 Madrid