Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is adecuado for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.

Key Responsibilities

- Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat
- Assist customers with inquiries regarding products, orders, and account management
- Effectively resolve complaints and issues to enhance customer satisfaction
- Maintain accurate records of customer interactions and feedback
- Collaborate with internal teams to resolve complex customer issues as needed
- Stay updated on product information, promotions,



and company policies to provide accurate assistance

Requirements

- Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus
- Experience in customer support or related roles, preferably within e-commerce or retail
- Excellent communication and interpersonal skills focused on customer satisfaction
- Ability to multitask and work efficiently in a dynamic environment
- Familiarity with customer support software and platforms is advantageous
- Willingness to learn and adapt to new processes and technologies
- Strong organizational and detail‑oriented skills

Benefits

- Competitive Monthly Salary
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..

#J-18808-Ljbffr

📌 Norwegian Customer Support Representative - Benalmadena (Málaga)
🏢 Mercier Consultancy MD
📍 Málaga