ph3Coral Club International is hiring: Customer Support Specialist /h3 pJoin a dynamic team and help us deliver exceptional service to our valued customers! /p pbEmployment type: /b Full-time /p pbLanguage requirement: /b Native Spanish (Spain), Russian /p h3About Coral Club /h3 pCoral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries, we are committed to helping people lead healthier lifestyles through education, community, and effective natural solutions. At Coral Club, we believe in the power of personal connection - and that's where you come in. /p h3About the role /h3 pWe are looking for a Customer Support Specialist to provide professional support to our customers and ensure they receive timely, accurate, and friendly assistance throughout their experience with Coral Club. /p h3Key Responsibilities /h3 h3Customer Support /h3 ul liAnswer incoming customer calls, emails, and chat messages. /li liAssist customers with order status, delivery, product availability, pricing, and placing orders. /li liListen carefully to customers' needs and provide accurate information and effective solutions. /li liHandle customer concerns and complaints in a calm, professional, and empathetic manner.
/li liProcess customer orders and update information in the company's system. /li liResolve shipping and delivery issues in cooperation with internal teams. /li liContact customers when additional information or follow-up is required. /li /ul h3Documentation Reporting /h3 ul liRecord every customer interaction accurately in the company's CRM system. /li liMaintain up-to-date customer information and ensure all cases are properly documented. /li /ul h3Product Knowledge /h3 ul liContinuously learn about Coral Club products, services, and internal processes. /li liConfidently answer customer questions and provide guidance on company products and services. /li /ul h3What we're looking for /h3 ul liNative Spanish (Spain) and Russian language skills. /li liExcellent communication and customer service skills. /li liAbility to stay calm and professional in challenging situations. /li liStrong organizational skills and attention to detail. /li liPrevious experience in customer support, call centers, or customer service is an advantage. /li /ul h3What We Offer /h3 ul liSupportive and friendly team environment. /li liOpportunity to grow within a integral wellness company. /li liMeaningful work with real impact on people's lives. /li /ul h3Ready to make a difference with Coral Club? /h3 /p #J-18808-Ljbffr
📌 Customer Service Specialist (Alicante (Alacant))
🏢 Coral Club Europe
📍 Alicante (Alacant)
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