ph3What is Exoticca? /h3 pExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to 'creating life milestones.' We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. /p pWe are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. /p h3What is our proposal? /h3 pAs B2B Travel Agent, you are the first point of contact for travel advisors seeking support during the booking process. Your main responsibility is to assist with product-related inquiries, offer personalized travel solutions, and help convert quotes into confirmed bookings. You will ensure a seamless and professional experience for our partners, representing the brand with product knowledge, empathy, and commercial drive. /p h3What will you do? /h3 ul liSupport travel advisors with inquiries about products, prices, availability, and booking policies. /li liRecommend tailored travel solutions and promote relevant upsell opportunities. /li liProvide clear, accurate, and timely information during calls and written interactions. /li liManage real-time booking issues and coordinate with internal teams if needed. /li liStay up to date with travel products, seasonal offers, and company guidelines. /li liUse sales techniques (upselling, cross-selling) to maximize revenue where appropriate. /li liEnsure proper documentation and use of internal systems (e.g., Amadeus, CRM). /li liCollaborate with other internal squads for smooth handovers.



/li /ul h3Qualifications /h3 ul liFluent in English and Spanish (spoken and written). /li liStrong communication and problem-solving skills. /li liCustomer‑oriented mindset and proactive attitude. /li liPrevious experience in sales, travel industry, customer service, or a related field is required. /li liKnowledge of GDS systems (preferably Amadeus) is desirable. /li libStarting hour between 18:00-20:00h (Monday to Sunday). /b /li /ul h3Education /h3 ul liBachelor’s degree in hospitality, travel, tourism, or any related field is preferred but not essential. /li /ul h3Benefits /h3 ul liCompetitive compensation package in line with job responsibilities and experience. /li liAdditionally, we propose the use of flexible compensation management for diet, transportation, private health insurance. /li liOffices in Barcelona city. /li liTravel packages at reduced prices! /li liUnlimited coffee, team lunches, English/Spanish lesson, bi‑annual company parties, afterworks. /li liReferral bonus if you bring people as talented as you. /li liAnd last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization! /li /ul pJoin Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a integral scale. /p pExoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law. /p p#LI-Hybrid /p /p #J-18808-Ljbffr

📌 B Travel Advisor Support (Night Shift) (Barcelona)
🏢 Exoticca Travel UK
📍 Barcelona