ph3Job Description /h3 pAs a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. /p pAt HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country. /p h3Key Responsibilities /h3 ul liRespond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. /li liSupport clients with booking modifications, cancellations, and special travel requests. /li liProvide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. /li liFollow up with clients to confirm travel plans and gather feedback post-trip.



/li liAddress concerns with empathy and efficiency, ensuring client satisfaction. /li /ul h3Benefits /h3 ul liRemote flexibility – work from anywhere, with hours that fit your lifestyle. /li liExclusive travel perks and access to industry-only discounts. /li liProfessional growth – ongoing training and support from a dedicated team. /li liBe part of a passionate community focused on building dreams and memories through travel. /li /ul h3What We’re Looking For /h3 ul liExcellent communication skills—both written and verbal. /li liA background in customer service, ideally within travel, tourism, or hospitality. /li liHigh attention to detail, strong organizational habits, and a proactive mindset. /li liTech-savvy and able to learn new systems and booking tools quickly. /li liA genuine enthusiasm for travel and helping others create memorable experiences. /li /ul /p #J-18808-Ljbffr

📌 Remote Travel Specialist (Madrid)
🏢 Hjbtravels
📍 Madrid