Responsibilities- Taking, confirming and inputting customer orders- Monitoring customers and liaising closely with commercial, logistics and quality departments- Inputting purchase orders- Dealing with customer queries and responding in a timely manner- Sending requested quality documents to customers and liaising with the Quality team when necessary- Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses- Sending price quotes to customers, liaising with the Product Management team and collecting necessary information- Assisting with lead qualification- Arranging and following up on samples- Logging opportunities and quotes in the CRM system- Supporting sales reps with follow ups on open quotes, opportunities and sample requests- Updating CRM data to ensure sales reps have accurate and up to date information- Assisting with the preparation of tender documents or contract renewals- Acting as the first point of contact for internal requests on behalf of the sales team- Ensuring sales reps are informed of any customer issues,



delays or operational changes- Liaising with the Finance team on the creation of new customers and the updating/uplifting of credit limits- Monitoring shipments to customers when necessary and ensuring high levels of customer service- Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts- Producing reports for senior managers- Making travel arrangements for senior managers and, as required, for members of the commercial teamRequirements- Fluency in English and French is essential- Proven experience in a commercial, sales support, or analytical role.- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.- Excellent communication, interpersonal, and customer service skills (internal and external).- Advanced Excel proficiency (e.G., pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable.- Sound understanding of CRM and/or ERP systems and their functionalities.- Confident interpreting data and providing actionable insights to support commercial teams.- Professional, proactive, and results-driven with a strong business acumen.- Able to work under pressure, meet deadlines, and adapt to an evolving business environment.- Commitment to customer service (internal and external)#J-18808-Ljbffr

📌 Sales Support Specialist, French Speaker (Barcelona)
🏢 Jobtailor
📍 Barcelona