ph3Business Development and IT Consultant 360 - SAP Support Specialist /h3 pAt bSG Tech /b, we are currently looking for an bSAP Support Specialist /b to join a strategic project for a bleading financial entity based in the UK /b. Due to the urgency of the requirement, we are actively reviewing profiles and moving quickly with suitable candidates. /p pThis role offers the opportunity to work within an bAgile product team /b, closely collaborating with business stakeholders, including the bCEO Procurement function /b, to ensure the smooth operation and continuous improvement of SAP systems. /p h3Role Overview /h3 pThe SAP Support Specialist will be responsible for providing btechnical, functional, and user support /b across SAP platforms, ensuring system stability, performance, and effective adoption by end users. The role involves troubleshooting incidents, implementing enhancements, and supporting business‑critical SAP processes. /p h3Key Responsibilities /h3 h3Technical Support /h3 ul liDiagnose, troubleshoot, and resolve SAP system issues across different environments. /li liPerform system monitoring, performance tuning, and regular system maintenance activities. /li liCoordinate closely with the SAP Basis team for system updates, patches, and upgrades. /li /ul h3User Support /h3 ul liProvide first‑line support to end users for SAP‑related queries and incidents. /li liAssist users with SAP functionalities, ensuring they are properly trained and able to maximize system capabilities. /li liDevelop, maintain, and update user documentation and training materials.



/li /ul h3Functional Support /h3 ul liWork with business users to gather requirements and translate them into effective SAP solutions. /li liCustomize and configure SAP modules to support and optimize business processes. /li liSupport the design, testing, and implementation of SAP enhancements and new functionalities. /li /ul h3Incident Problem Management /h3 ul liLog, track, and manage support tickets, ensuring timely resolution and proper communication. /li liAnalyse recurring incidents and implement corrective and preventive actions to avoid future issues. /li /ul h3Collaboration Stakeholder Management /h3 ul liWork closely with internal IT teams and external SAP consultants to resolve complex technical and functional issues. /li liCollaborate with business units to ensure SAP solutions align with business strategies and objectives. /li liActively participate in Agile product team ceremonies and delivery activities. /li /ul h3Mandatory Skills Experience /h3 ul liStrong understanding of bSAP architecture and core functionalities /b. /li liProven experience providing bSAP technical and functional support /b. /li liHands‑on experience with SAP modules such as: /li libSAP Ariba /b /li libAP (Accounts Payable)



/b /li libAR (Accounts Receivable) /b /li liExperience with bABAP / ARIBA / MM /b modules is required. /li liExcellent troubleshooting, analytical, and problem‑solving skills. /li liExperience working in bAgile product teams /b. /li liAbility to work independently as well as collaboratively within a team. /li liStrong written and verbal communication skills in English. /li liAbility to manage multiple tasks and priorities simultaneously. /li liHigh attention to detail and strong analytical mindset. /li /ul h3Nice to Have /h3 ul libSAP certification /b (any relevant module). /li /ul h3Personal Qualities /h3 ul liStrong team player with a collaborative mindset. /li liEnergetic, motivated, and results‑driven. /li liPragmatic and solution‑oriented. /li liAdaptable to a wide range of technical and functional responsibilities. /li liProductive, well‑organized, and effective in time management. /li /ul h3Additional Information /h3 ul liThe role is part of an bAgile product team /b working in close collaboration with UK business stakeholders. /li liOccasional travel may be required (maximum once per quarter). /li liCandidates based in the UK are preferred; bprofiles located in Portugal may also be considered /b. /li /ul h3Seniority Level /h3 ul liAssociate /li /ul h3Employment Type /h3 ul liFull‑time /li /ul h3Job Function /h3 ul liAnalyst /li /ul h3Industries /h3 ul liBusiness Consulting and Services /li /ul pReferrals increase your chances of interviewing at Sg Tech by 2x. /p /p #J-18808-Ljbffr

📌 Technical Support SAP (Madrid)
🏢 SG Tech
📍 Madrid