04 ago
|
Cpm International Contact Centre
|
Barcelona
04 ago
Cpm International Contact Centre
Barcelona
h3Harley Davidson Brand Ambassador - Dutch with English /h3h3Harley Davidson Brand Ambassador - Dutch with English /h3p4 days ago Be among the first 25 applicants /ppGet AI-powered advice on this job and more exclusive features. /ppstrongOur Clientbr/strongThe /ppstrongOur Clientbr/strongThe strongHarley Owners Group (HOG) /strong Brand Ambassador is the face and voice of Harley-Davidson to our loyal community of riders. This role is crucial in embodying the brand's values and ensuring an unforgettable HOG membership experience for every rider. We are seeking a passionate and results-oriented individual who provides exceptional customer service and building strong relationships within the HOG community.brstrongWhat's your Mission?br/strongulliBrand Champion: Authentically represent the Harley-Davidson brand and its values in every interaction. /liliDeliver Exceptional Customer Service: Provide personalized and exceptional service to all customers and HOG members. /liliManage Customer Inquiries: Respond promptly and professionally to customer inquiries via phone, email, and other channels. /liliBuild Strong Customer Relationships: Foster long-term relationships with customers and members through personalized communication and proactive engagement. /liliOptimize the Customer Experience: Ensure a seamless and enjoyable experience for every customer at every touchpoint. /liliProcess Transactions: Efficiently and accurately process membership payments and other relevant transactions. /liliDrive Revenue Growth: Identify and capitalize on opportunities for cross-selling and upselling relevant products and services. /liliGather Customer Feedback: Collect and analyse customer feedback to identify areas for improvement and enhance the overall customer experience. /liliMaintain Accurate Records:
Ensure the accuracy and up-to-date status of all customer and member records within the Salesforce CRM. /liliCommunicate Effectively: Communicate clearly, concisely, and professionally with customers and members to ensure high levels of satisfaction.brbr/li /ulstrongRequirementsbr/strongulliFluency in Dutch: Demonstrated excellence in written and spoken Dutch, including exceptional grammar and spelling. /liliStrong English Proficiency: Fluency in both written and spoken English. /liliCustomer-Centric Approach: Positive, enthusiastic, and friendly demeanour with strong interpersonal and communication skills. /liliInterpersonal Skills: Strong listening, influencing, and negotiation skills. /liliResilience and Adaptability: Ability to perform effectively under pressure, think quickly, and resolve challenging situations. /liliCustomer Service Excellence: Proven ability to handle customer complaints and difficult situations with professionalism and empathy.brbr/li /ulstrongExtra Pointsbr/strongulliPassion for Motorcycles: A genuine interest in motorcycles is a significant plus!brbr/li /ulstrongBenefitsbr/strongulliStart Date: October 2025 /liliHours: 39 h/week /liliWork Schedule: Monday to Friday, 9:00 am - 6:00 pm /liliSalary: €21,062 gross per year /liliHolidays: 24 holiday days per year /liliWork Model: Hybrid (6 days per month at the office) /liliTraining: 1 week of full time training in the office, Monday to Friday - 9:00 am to 6:00 pm /liliOffice Location:
Barcelona (La Sagrera)br/li /ulstrongAdditional Perks:br/strongulliCareer Growth: Ongoing training and development. /liliWell-being Support: Confidential counselling and resources. /liliPerks Discounts: Exclusive offers and rewards. /liliHealth Benefits: Discounted health insurance. /liliSkill Development: LinkedIn learning and certifications. /liliReferral Program: Bring a friend and get a referral bonus. /li /ul /p /ulh3Seniority level /h3ullih3Seniority level /h3Entry level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Sales and Business Development /lilih3Industries /h3IT Services and IT Consulting /li /ulpReferrals increase your chances of interviewing at CPM International Contact Centre by 2x /ppGet notified about new Brand Representative jobs in strongBarcelona, Catalonia, Spain /strong. /ph3Assistant Brand Manager Durex Veet Spain /h3h3Hollister Co. - Brand Representative, Westfield La Maquinista /h3h3Hollister Co. - Brand Representative, Westfield Les Glories /h3h3Digital General Brand Manager (beauty industry) /h3h3Digital Global Brand Manager (beauty industry) /h3pSant Just Desvern, Catalonia, Spain 2 weeks ago /ph3Abercrombie Fitch - Brand Representative, Westfield La Maquinista /h3h3Trade Marketing Brand Activation Manager UK /h3h3Social Media Corporate Communications Manager /h3h3Product Brand Manager (Replacement - Maternity Leave) /h3pCastelldefels, Catalonia, Spain 2 years ago /ph3Paid Social media and booking management in a top modeling agency in Barcelona /h3h3Work Travel Stationssupport / Agent (m/w/d) - Spain /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr
📌 Harley Davidson Brand Ambassador - Dutch with English (Barcelona)
🏢 Cpm International Contact Centre
📍 Barcelona