ph3Position /h3 pA German speaking Account Manager to join Lightspeed's team in Spain. /p pLocation: Spain. Must be fluent German. /p h3Responsibilities /h3 ul liDrive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations. /li liServe as the primary point of contact, building trusted, long-term partnerships and proactively supporting client success. /li liGuide account growth and upgrades, transitioning customers to advanced solutions tailored to their evolving business needs. /li liCreate new revenue opportunities, executing upsells, cross‑sells, and expansions aligned with client goals. /li liDeliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed’s suite of tools. /li liMonitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and engagement. /li liProactively manage churn and satisfaction, identifying trends, resolving issues, and strengthening long‑term client relationships. /li liNegotiate and close agreements, securing favourable terms while consistently achieving renewal, retention, and growth targets. /li liContribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed’s Monthly Recurring Revenue (MRR). /li /ul h3Qualifications /h3 ul liFluency in German. /li liDemonstrated success in quota‑carrying SaaS or technology roles, consistently achieving revenue growth and retention targets. /li liSkilled at identifying client challenges, tailoring solutions,



and delivering long‑term value through strategic account management. /li liBuild trust and credibility with clients, including executive‑level stakeholders, fostering lasting partnerships. /li liUnderstand complex business models, align solutions with client goals, and make data‑driven decisions to optimise outcomes. /li liProficient in Salesforce and sales tools for forecasting, pipeline management, and maintaining accurate, actionable customer data. /li liArticulate ideas clearly, influence cross‑functional teams, and secure mutually beneficial agreements with clients. /li liAnticipate client needs, navigate challenges, manage multiple accounts, and thrive in fast‑paced environments. /li /ul h3Benefits /h3 ul liA adaptable work environment that empowers you to do your best work. /li liA culture that celebrates performance. /li liThe chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard. /li liCareer‑defining opportunities. /li /ul h3Recruitment Agencies /h3 pLightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. /p h3Equal Opportunity Employment /h3 pLightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. /p /p #J-18808-Ljbffr

📌 Account Manager - German Speaking (Madrid)
🏢 Lightspeed Commerce
📍 Madrid