ph3Tasks /h3 pIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. /p pYou will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. /p pbThe responsibilities: /b /p ul liCommunication: Connect with B2B customers via phone and email, providing service-oriented solutions. /li liAdministration: Keep things organized by handling admin tasks and following up on questions and requests. /li liTeamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. /li /ul h3Requirements /h3 pbYour profile: /b /p ul liNative-level proficiency in Danish (both spoken and written) and a good command of the English language. /li liA high school diploma or equivalent qualification is necessary. /li liPrevious customer service experience is a bonus but not a deal-breaker. /li liYour communication skills should be on point for confidently interacting with customers. /li liYou are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. /li liJuggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. /li liComfortable using computer systems and various software applications.



/li liAbility to work adaptable shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. /li /ul h3Benefits /h3 ul libBase salary: /b €1,559.25 gross per month (based on a 39-hour contract) /li libMonthly bonus: /b ul li€200 gross per month (based on planning adherence quality). /li liAfter 6 months, the bonus increases to €300 per month with new targets. /li liAfter 12 months, the bonus goes up to €350 per month with additional targets. /li liAfter 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. /li /ul /li libPermanent contract /b after a 1-month probation period /li liYou accrue b1.9 paid holidays /b per month /li liOpportunities for bgrowth and professional development /b /li liA bdiverse, supportive, and collaborative team environment /b /li libUnlimited coffee and fresh fruit /b on office days for an energy boost /li liA bdiverse, friendly, and collaborative team culture /b /li libTax free benefits /b (restaurant/Transport/Day Care) /li liAccess to a bmental health and well-being support app /b /li libFree online Spanish lessons /b outside working hours /li /ul pIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together. /p /p #J-18808-Ljbffr

📌 Danish Customer Service Advisor - VALENCIA
🏢 NewCo Communications
📍 Valencia