ppbStrength in Trust /b OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. /p h3Your Mission /h3 pAs a Collections Specialist, you’ll keep cash flow healthy and customer relationships smooth. You’ll manage a portfolio of accounts, resolve payment issues with clarity and empathy, and ensure accurate, timely documentation across systems. You’ll spot risks early, collaborate across teams, and help maintain strong financial operations. /p ul liManage a portfolio of domestic and international customer accounts. /li liFollow up on past‑due invoices and resolve disputes confidently. /li liInvestigate discrepancies, fix payment issues, and reconcile accounts. /li liMaintain accurate documentation in ERP systems. /li liFlag payment risks proactively and collaborate with cross‑functional teams. /li liDeliver clear, professional support to internal and external stakeholders. /li /ul h3You Are /h3 pOrganized, calm under pressure, and confident in communicating with customers. You work well across teams, approach problems with clarity, and understand the importance of clean financial operations in a fast‑paced environment.



/p h3Your Experience Includes /h3 ul liBachelor’s degree in a relevant field. /li li+3 years of collections experience (2+ in B2B/subscription environments). /li liStrong problem‑solving and time‑management skills. /li liFull professional proficiency in English. /liliSolid MS Office skills and ease in working with multiple teams. /li /ul h3Extra Awesome /h3 ul liAdditional European languages, especially French, German, or Italian. /li liExperience with Salesforce or ERP systems (Workday a plus). /li liFamiliarity with ticketing tools (e.g., Jira). /li liSaaS or tech industry experience. /li /ul h3Where We Work /h3 pWe are embracing an office‑first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. /p h3Benefits /h3 pAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, versátil PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company‑paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. /p pOneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. /p /p #J-18808-Ljbffr

📌 Collections Specialist (Madrid)
🏢 OneTrust
📍 Madrid