We are looking for a Customer Support Representative
for a Prestigious Travel Company. If you are an empathetic
individual with excellent listening skills, a knack for
problem-solving, and enjoy being a team player, this is the perfect
job for you! Key Responsibilities: As a Customer Support
Representative, you will be pivotal in understanding and addressing
the needs of our international travellers. Your responsibilities
include: Listening to, responding to, and mediating between
travellers and accommodation suppliers worldwide, ensuring
top-notch customer service. Clarifying inquiries regarding
services, payments, and technical requirements, providing precise
information, and following established processes via email and
phone. Requirements: Language Skills: Proficient in Icelandic (C2
level) and advanced English. Communication: Excellent written and
spoken communication and interpersonal skills. Technical Skills:
Proficient with PC usage, including Office 365, CRM databases, and
other internal platforms. Mindset: Problem-solving,
solution-oriented, positive, and motivated, capable of handling
challenging customer issues. Work Approach: Goal-oriented,




adaptable to changing priorities and business processes.
Experience: Previous experience in customer service or contact
center environments is valued. Availability: Able to work both from
the office and remotely (within 100km from the office). Benefits:
Feel Good Program: Includes Spanish lessons, quizzes with prizes,
and free group activities like running, beach volleyball, roller
skating, and more. Health Insurance: Free private health insurance
is available upon securing a permanent contract. Adaptable
Remuneration: Options for nursery school transport after the
probation period. Work Environment: A multicultural and
international atmosphere with modern office spaces, well connected
by public transport and close to the Westfield Glories shopping
mall. Perks: Free coffee daily and free fruit once a week. Career
Development: Be part of an industry-leading department with great
opportunities for learning and career growth. Training: Three weeks
of initial training and ongoing personal coaching. Location
Barcelona, Spain

📌 Icelandic Customer Service Representative (Barcelona)
🏢 Recruit4Work
📍 Barcelona