04 ago
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Cross Border Talents
|
Barcelona
04 ago
Cross Border Talents
Barcelona
Looking for a career change or a new adventure in one
of the most vibrant cities in Europe? Join us as a Customer Support
Representative in Barcelona, Spain, and become part of a dynamic
team that puts people first! Position: Customer Support
Representative Location: Barcelona, Spain Employment type:
Full-time (on-site) Why Barcelona? Barcelona isn't just a
workplace; it's a lifestyle! Known for its sunny weather, stunning
architecture, and rich culture, this city offers the perfect
balance between work and leisure. From enjoying Mediterranean
beaches and exploring historical landmarks like La Sagrada Familia
to experiencing world-class cuisine and a lively nightlife,
Barcelona has it all! Plus, you'll be working in a multicultural
environment with opportunities to grow your professional career.
What You'll Do: Handle incoming customer inquiries via phone,
email, and chat, addressing user needs efficiently Provide timely
and accurate resolutions to ensure customer satisfaction and uphold
service levels Collaborate with your team on exciting projects to
enhance customer experience Maintain detailed records of calls,
ensuring compliance with service standards Be ready to support
other team members when needed, ensuring seamless teamwork and
customer service Stay up-to-date with our products and services,
becoming an expert on what we offer What Were Looking For:
️Candidates fluent in Dutch with strong English skills (B2 or
higher) ️ 1+ years of customer service experience (automotive
industry experience or familiarity with electric vehicles is a
plus!) ️ Competency with IT platforms, MS Office, and basic
internet configurations ️ A customer-focused approach with strong
listening, problem-solving, and communication skills ️ A proactive
attitude with the ability to take ownership of issues and drive
them to resolution or escalate when necessary What We Offer:
Competitive salary with a raise after 7 months based on performance
and experience ️ 23 days of paid annual leave to enjoy Barcelonas
sun and sea Work-life balance: Monday to Friday, 08:00 AM 05:00 PM
Be part of a friendly, diverse, and creative team where your ideas
and input are valued Continuous guidance and tools to help you
reach your full potential Why You Should Apply: If you're looking
for a role that allows you to make a real impact while enjoying
life in one of the most beautiful cities in the world, this is the
opportunity for you! Whether you're a seasoned customer service
professional or eager to grow in the field, we offer a supportive
environment to help you succeed. Ready to embark on this exciting
journey? Apply now and lets make Barcelona your next career
destination!
📌 Dutch customer support representative, Barcelona
🏢 Cross Border Talents
📍 Barcelona