pulliFull-time /liliDepartment: Customer Service /liliLegal Entity: Sixt Rent A Car SLU /li /ulh3Job Description /h3pAre you passionate about customer service and mobility solutions? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are creating a new department dedicated to providing premium solutions to our customers internationally. We are looking for motivated and enthusiastic individuals ready to take on new challenges. Our goal is to offer continuous support and resolve any issues that arise for our customers, 24/7 /ppbYOUR ROLE AT SIXT /b /pulliManage customer inquiries via phone, email, or video calls /liliAssist customers with questions related to the vehicle rental and pickup process, as well as closing reservations /liliVerify customer information and provide related assistance /liliOffer technical support during key pickup and troubleshoot issues in the self-service section. /liliCollaborate with SIXT branches located in different countries /liliMake calls to promote additional sales and improvements /li /ulpbYOUR SKILLS MATTER /b /pullibCustomer Orientation /bYou have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction /lilibLanguage Proficiency /bFluent in German and Englishadditional languages such as SpanishFrenchItalianor Dutch are a plus /lilibEffective Communication /bYou possess skills to communicate clearly and persuasively, facilitating understanding and collaboration /lilibFlexibility /bYou can adapt to a dynamic and ever-evolving work environment,



including availability fornight shifts /lilibTeamwork /bYou collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation /lilibSolution-Focused /bYou have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction /li /ulpbWHAT WE OFFER /b /pullibPermanent Contract /b(Contrato Indefinido) A stable project with opportunities for progression /lilibAI at your fingertips /bFrom day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve /lilibAttractive Salary and Professional Growth Opportunities /bProfessional development opportunities in an international environment.Salary: €19,200 gross per year (12 payments) plus €300 monthly Individual Target bonus, €60 telework allowance,



and a 30% night shift premium for hours 22:00h–06:00h /lilibFlexible Remote Work Model /bYou can work from anywhere in Spain /lilibWork-Life Balance /bEnjoy a day off for your birthday and additional vacation days for your anniversary at SIXT /lilibFlexible Compensation /bBenefit from private health insurance, childcare support, and/or a restaurant card /lilibExclusive Employee Benefits /bDiscounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more /li /ulpAt SIXT, we use artificial intelligence tools in our recruitment processes. The first phase of the process is a phone call made by Clara, our AI assistant, designed to offer you an agile and versátil experience from the very first contact. If you are unable to answer the call at the time it comes in, you can suggest an alternative time to Clara. If you would prefer this call to be handled by a member of our team, you can also request this directly when Clara contacts you. /ph3Additional Information /h3pbAbout us: /b /ppWe are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. /p /p #J-18808-Ljbffr

📌 Coordinator Digital (m/f/d) - Bilingual (German & English)
🏢 SIXT Spain
📍 Alcoy