ph3Description /h3 pbSunset Hospitality Group (SHG) /b is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. /p pSHG operates over 81 venues in 22 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together worldwide. /p pWe are looking for a bReservation Agent /b to join our team at bMETT Hotel Beach Resort Marbella - Estepona (Spain). /b /p h3Main Responsibilities /h3 ul liHandle client and travel agency requests with a proactive sales approach, ensuring a seamless and personalized experience. /li liManage individual and group reservations, ensuring efficient and high-quality service. /li liProvide accurate information regarding rates, availability, and hotel services. /li liCoordinate with other departments to ensure a smooth guest journey. /li liMaximize upselling opportunities and optimize hotel occupancy.
/li /ul h3Qualifications /h3 ul liMinimum 1 year of experience in the hospitality industry, preferably in a similar role. /li liLanguages: Fluent in English and Spanish. Additional languages such as Arabic, French, or German are highly valued. /li liStrong communication skills and attention to detail. /li liAbility to work in a fast-paced, customer-focused environment. /li liKnowledge of hotel reservation and management systems (Opera, Fidelio, or similar). /li /ul h3Benefits /h3 ul liCompetitive salary above industry standards. /li liExclusive discounts across all Sunset Hospitality Group venues. /li liCareer growth opportunities within an international hospitality company. /li liContinuous training tailored to professional development. /li /ul pYou can learn more about our company: /p /p #J-18808-Ljbffr