ph3Overview /h3 pbWho we are? /b SupportYourApp is a integral Support-as-a-Service leader, collaborating with top-tier tech companies since 2010. We operate in 30+ countries and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support. We are expanding our talent bench—a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open. If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step. /p h3Responsibilities /h3 ul liDeliver outstanding customer support via calls, chats and emails /li liBuild strong and lasting customer relationships /li liKeep up with evolving tools and technology /li liHandle sensitive customer data with care and security /li liApply the latest and greatest customer happiness practices /li liMaintain deep understanding of client solutions and meet KPI /li liCommunicate with developers and cross-functional specialists /li /ul h3Qualifications /h3 ul liFluent German and English communication skills (at C1 level or higher) /li li6+ months of experience in a customer support role /li liCRM systems expertise /li liStrong analytical thinking and research skills /li liPositive, proactive and responsible attitude /li liPersonal computer (at least 8GB of RAM)



with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) /li /ul h3Preferred /h3 ul liExperience in technical support /li /ul h3What you get in return /h3 ul liProvide services during flexible hours /li liOpportunity to cooperate fully remotely /li liInclusive international environment /li liCompensation in USD /li liRewards for referring friends /li liBalance between project workload and personal time, plus an internal health policy /li liResponsive leadership interested in your development and long-lasting cooperation /li liGreenhouse conditions for self-development /li liA culture built on trust, with no time-tracking requirements /li /ul pIf this is about you — let's get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together ? /p pbBenefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected /b /p pWe adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. /p /p #J-18808-Ljbffr

📌 (Fluent German) Customer Support Consultant (Future Openings, remotely)
🏢 SupportYourApp
📍 Barcelona