04 ago
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Lingonova
|
Barcelona
04 ago
Lingonova
Barcelona
ph3German-Speaking Account Manager – Customer Success Optimization /h3 pbLocation: /b Barcelona, Spainbr/bWork Type: /b On-site (with potential hybrid model)br/bSchedule: /b Full-time (39h/week) /p h3Job Description /h3 pWe are looking for a bGerman-speaking Account Manager /b to join a dynamic team in bBarcelona /b. In this role, you will focus on bcustomer success, retention, and account optimization /b, supporting clients while helping them improve performance and grow their business. /p pYou will build strong relationships with customers, optimize account performance, and identify opportunities for growth through product and process improvements. /p h3Responsibilities /h3 pbAccount Management Client Success /b /p ul liProvide ongoing support and relationship management for new and existing clients /li liBuild strong long‑term partnerships and ensure high customer satisfaction /li liProactively address client questions, concerns, and needs /li liSupport clients in optimizing account performance and improving service quality /li liManage a portfolio of accounts and monitor account performance /li liUse CRM and customer success tools to track progress and manage workflows /li liMeet outreach targets and engagement KPIs /li liEnsure consistent progress toward client growth and retention goals /li liIdentify opportunities for account growth and operational improvements /li liCollaborate with internal teams and stakeholders to deliver the best results /li liStay updated on industry trends and new tools /li liParticipate in training, development,
and knowledge‑sharing initiatives /li /ul h3Requirements /h3 ul li1–2 years of experience in Customer Success, Account Management, or a client‑facing role /li liBA/BS degree or equivalent practical experience /li liC2 level of German and proficient English /li liStrong communication, relationship‑building, and problem‑solving skills /li liProven ability to work in a bperformance‑driven environment /b /li liStrong organizational skills and ability to manage multiple accounts simultaneously /li liExcellent written and verbal communication skills /li liExperience using bCRM platforms (e.g., Salesforce or similar tools) /b /li liBackground in bhospitality, property management, or related industries /b /li liStrong analytical and problem‑solving abilities /li liAbility to improve processes and identify opportunities for growth /li liEmotional intelligence and strong interpersonal skills /li liSolution‑oriented mindset and proactive approach to challenges /liliAbility to collaborate effectively within cross‑functional teams /li /ul h3Salary Benefits /h3 ul libFrom 23.876,19 € (minimum) up to 30.000,00 €(maximum) base salarygross/year /b /li libUp to €3,50,maximum bonus up to 4.290,00 €performance bonus/year /b /li /ul pbRelocation support for candidates outside Spain /b /p pbReferral program /b with bonuses for successful referrals /p pContinuous training, certifications, and career development opportunities /p pClear career growth path within an international environment /p pModern office location in bBarcelona /b near the waterfront /p /p #J-18808-Ljbffr
📌 Account Manager – Spain (Barcelona)
🏢 Lingonova
📍 Barcelona