Location: Barcelona, Spain (On-site) Start Date: ASAP
Schedule: 39 hours per week, Monday – Friday, 09:00 – 18:00
Department: Customer Service About the Role We are looking for a
Dutch-speaking Customer Experience Specialist to join a leading
team in the automotive industry . You will act as the main point of
contact for customers, assisting with inquiries and providing
solutions while maintaining a high level of professionalism and
customer satisfaction. Key Responsibilities Provide high-quality
customer support via phone, email, and other communication
channels. Assist customers with inquiries related to automotive
products, services, and processes. Deliver a premium customer
experience in line with luxury brand expectations. Resolve customer
issues efficiently while maintaining a positive customer
relationship. Accurately document customer interactions in internal
systems. Work closely with internal teams to ensure effective issue




resolution and service quality. Identify opportunities to improve
the overall customer experience. Requirements Native or fluent
Dutch (C1 level) and good French and English communication skills.
Previous experience in customer service or sales . Experience
working with luxury or premium brands is considered a strong
advantage. Excellent communication and interpersonal skills.
Customer-oriented mindset with strong problem-solving abilities.
Ability to work in a fast-paced and international environment. Work
Model On-site position in Barcelona. What We Offer Opportunity to
work with a prestigious automotive brand . International and
dynamic work environment. Stable Monday–Friday schedule
(09:00–18:00) . Career growth opportunities within the customer
experience field.

📌 Dutch+French speaking Junior Customer ExperienceSpecialist (Barcelona)
🏢 Cross Border Talents
📍 Barcelona