ppAt Schneider Electric, we electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. Our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Being an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world? /p h3Essential Functions /h3 ul liOptimise FSEs allocated time and schedules to provide service to our customers in a timely fashion /li liApply technical guidelines according to technical support information (Level 2) to provide the best quality service to our customers /li liSchedule maintenance visits, ad hoc business interventions, technical visits or audits initialized by Project, Enterprise mid‑market or Services sales and Start‑ups in conjunction with the Project Department /li liManage external partners services (quality, time etc) /li liEnsure customer database is kept up to date for future reference (for the service, sales and project teams) /li liCoordinate and monitor spare parts, delivery and retrieval to provide the best service to our customers /li liManage internal and external orders /li liControl customer credit worthiness /li liCreate new customers in the database (reactive mode) /li liCreate fixed price TM (Time Material) for reactive mode intervention and validate /li /ul h3Qualifications /h3 ul liTechnical qualification related to UPS (FP, Bachelor, Professional certificates) /li li3‑5 years equivalent experience in a related field. /li /ul h3Knowledge Skills – Required /h3 ul liStrong computer skills such as word, excel, email etc.



/li liWritten – ability to communicate in a clear and concise manner with internal and external customers. /li liFluent Spanish and intermediate English are mandatory. /li liStrong time management skills /li liHandles multiple and conflicting priorities and effectively prioritises tasks in a fast‑paced work environment. /li liDetail oriented and able to meet deadlines /li liGood problem solving skills /li liAble to work both independently and as part of a team /li liTactful and effective at dealing with difficult customers who need our support /li /ul h3Other Key Considerations /h3 ul liAdhere to all Health and Safety directives – our safety first culture means we can all work securely! /li liAdhering to all company’s operating and quality procedures – the higher the quality, the better the satisfaction. /li liMaintain a professional and versátil attitude towards the company and its customers. /li liEnsuring customer satisfaction levels are continually improved – the best service possible is our main goal! /li /ul h3EEO Diversity Statement /h3 pEn Schneider, creemos que cada empleado es un talento que merece igualdad de oportunidades. Esta importancia se refleja en la política de igualdad de oportunidades de empleo, formación, promoción y transferencia a todas las personas calificadas, independientemente de raza, religión, color, género, discapacidad, origen nacional, ascendencia, edad, estado militar, orientación sexual, estado civil o cualquier otra característica legalmente protegida. Mantenemos los más altos estándares de ética y cumplimiento y promovemos un entorno de trabajo inclusivo y seguro. Nuestra Carta de Confianza demuestra nuestro compromiso con la ética, la seguridad, la sostenibilidad, la calidad y la ciberseguridad. /p /p #J-18808-Ljbffr

📌 Services Planner (Barcelona)
🏢 Schneider Electric
📍 Barcelona