ppOur client, a world-leading supplier of lubricants, chemicals, aircraft tires, and comprehensive logistics solutions for aircraft maintenance. are looking to bring a proactive, commercially focused Customer Development Manager onto their team, to be based in Madrid, Spain. /p h3On Offer /h3 ul liJoin an ever growing world-leading business servicing the Aviation industry /li liOpportunity for real professional development and training /li liSalary €45k-€50k per annum, depending on experience /li li15% variable OTE + company stock (employee owned/ESOP) /li liWFH flexibility on offer /li /ul h3Main Purpose of the Customer Development Manager /h3 pThe Customer Development Manager will drive new business development and expand existing accounts across the businesses full product portfolio, including tyres, chemicals, and lubricants. This role requires a proactive, commercially focused approach to identifying opportunities, increasing share of wallet, and building long-term relationships with airlines, MROs, OEMs, and resellers. /p h3Key Responsibilities of the Customer Development Manager; /h3 ul liPromote and position the full product portfolio, clearly communicating value propositions tailored to each customer’s operations. /li liDrive cross-selling by expanding tyres-only customers into chemicals and lubricants, and vice versa, to increase portfolio penetration. /li liProactively gather information about new contract opportunities, potential and the likelihood of conversion to the businesses represented brands,



competition and knowledge sharing with internal contacts /li liIdentify new business opportunities within new and existing accounts, and develop structured account plans that support growth, retention, long-term value creation, and increased customer share. /li liFollow up on leads from aviation trade shows, exhibitions, and industry events, converting them into tangible business opportunities. /li liWork closely with internal teams to identify and pursue new commercial opportunities. /li liOwn tender and contract opportunities, staying closely engaged with customers throughout the process to secure long-term agreements. /li liIdentify and pursue new business opportunities through proactive outreach, networking, customer visits, and referrals. /li liMaintain strong customer relationships, ensuring high satisfaction while identifying upselling and expansion opportunities. /li liBalance new customer acquisition with the growth and retention of existing accounts to build a strong, sustainable sales pipeline. /li /ul h3To be Considered for the Customer Development Manager: /h3 ul liBachelor’s degree or equivalent experience. /li li3–5 years of experience in B2B sales or business development, ideally within the Aviation industry /li liAviation industry knowledge, including airlines, MROs, OEMs, or the aftermarket. /li liExperience using CRM tools and managing sales pipelines. /li liAdvanced Excel and data analytical skills. /li liStrong commercial mindset with the ability to identify and close opportunities. /li liEstablished industry network preferred. /li liWillingness to travel frequently for customer engagement. /li liSpanish language skills are a plus, but not a must. /li /ul /p #J-18808-Ljbffr

📌 Customer Development Manager (Madrid)
🏢 Willis Global
📍 Madrid