If you are an empathetic individual with excellent
listening skills, a knack for problem-solving, and enjoy being a
team player, this is the perfect job for you! Key Responsibilities
As a Customer Support Advisor, you will be pivotal in understanding
and addressing the needs of our international travellers. Your
responsibilities include: Listening to, responding to, and
mediating between travellers and accommodation suppliers worldwide,
ensuring top-notch customer service. Clarifying inquiries regarding
services, payments, and technical requirements, providing precise
information, and following established processes via email and
phone. Requirements Language Skills: Proficient in Danish (C2
level) and advanced English. Communication: Excellent written and
spoken communication and interpersonal skills. Technical Skills:
Proficient with PC usage, including Office 365, CRM databases, and
other internal platforms. Mindset: Problem-solving,
solution-oriented, positive, and motivated, capable of handling
challenging customer issues. Work Approach: Goal-oriented,
adaptable to changing priorities and business processes.
Experience:



Previous experience in customer service or contact
center environments is valued. Availability: Able to work both from
the office and remotely (within 100km from the office). Benefits
Feel Good Program: Includes Spanish lessons, quizzes with prizes,
and free group activities like running, beach volleyball, roller
skating, and more. Health Insurance: Free private health insurance
is available upon securing a permanent contract. Adaptable
Remuneration: Options for nursery school transport after the
probation period. Work Environment: A multicultural and
international atmosphere with modern office spaces, well connected
by public transport and close to the Westfield Glories shopping
mall. Perks: Free coffee daily and free fruit once a week. Career
Development: Be part of an industry-leading department with great
opportunities for learning and career growth. Training: Three weeks
of initial training and ongoing personal coaching. Location
Barcelona, Spain

📌 Danish Customer Service Representative in Barcelona
🏢 Recruit4Work
📍 Barcelona