ph3Company Description /h3pMcArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. /ppWe are currently hiring for our Guest Experience team at the McArthurGlen Group Designer Outlet Malaga. /ppThis is a permanent fixed-term position (Fijo discountinuo) for our peak periods in the Summer and Christmas. /ph3Job Description /h3pThis is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres. /ph3What You’ll Be Doing... /h3ulliActively engage with guests, addressing inquiries and resolving any issues. /liliEmbrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach. /liliPromote additional products and services, meeting targets, and delivering a positive experience for all guests. /liliProficiently handle face‑to‑face, email and social media feedback, establishing rapport and representing the McArthurGlen brand. /liliEnsure accurate and timely completion of all administrative tasks, such as online gift card orders. /liliTake ownership and uphold McArthurGlen's high standards throughout the Guest Services area,



creating a welcoming environment that is well‑organised and stocked with guest and brand information. /liliPromote a collaborative working environment, prioritising the guest in all endeavours. /li /ulpFor a detailed description of the responsibilities, see the job description. /ph3Qualifications /h3ulliPossess exceptional people skills and genuinely enjoy exceeding guest expectations. /liliThrive in a fast‑paced setting with customer facing and admin task. /liliBe proactive and able to make things happen. /liliHave proficient IT skills including email, Word and Excel. /liliHave fluent proficiency in English, Spanish, French or Arabic. Any additional language skills would be an advantage. /liliBe flexible about in working hours to accommodate the full trading hours of the centre on a rota basis. /li /ulh3Additional Information /h3pAt McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support versátil working wherever possible. /ppEven if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. /ppMcArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact /p /p #J-18808-Ljbffr

📌 Guest Experience Advisor (Málaga)
🏢 Mcarthurglen Group
📍 Málaga