ppWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well‑being of people around the world. We are leaders in plasma‑derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. We believe that diversity adds value to our business, our teams and our culture, and we are committed to equal employment opportunities that foster an inclusive environment. /p pWe are looking for a Global Customer Shared Services Specialist to join the International Customer Service department. Integrated within the Global Supply Chain, International Customer Service is a key part of the supply chain focused on customer fulfilment of our own manufactured product and third‑party products distributed by Grifols. /p h3Responsibilities /h3 ul liCoordinate the compliance and legal aspects of the international distribution to ensure that the supply of products through international distributors is according to internal policies and external regulations. /li liProcess, supporting the Corporate Compliance teams, the due‑diligence requests for international distributors in a timely manner to the North American Compliance Department prior to the signature of any legal contract. /li liCollaborate with Legal, Commercial, Quality and other involved departments on the preparation, revision,



approval and signature process of commercial agreements and other legal documentation according to corporate guidelines and external regulations. /li liCoordinate the legalization and/or translation of documents when required. /li liKeep up to date the third‑party customers’ annual compliance certificates in cooperation with Commercial teams. /li liMaintain and process the cancellation, renewal or any applicable amendment of legal contracts according to stakeholder instructions. /li liUpload all the relevant documents to the corporate archiving tool. /li liProcess master‑data requests of new customers and/or update data for existing ones. /li liProcess the requests to create or modify the data of any international customer in SAP as per company procedures. /li liEnter approved third‑party customer prices provided by the Commercial Division into SAP. /li liProvide an excellent service level to our customers and stakeholders to ensure customer satisfaction. /li liWork collaboratively and liaise with other departments for seamless operations in the area. /li liProcess the requests received from customers and stakeholders correctly and in a timely manner. /li liKeep customers and stakeholders informed in a professional manner ensuring accuracy. /li liEscalate to line manager any complex issue for advice. /li liMaintain complete, accurate and up‑to‑date data records.



/li /ul h3Qualifications /h3 ul liBachelor’s Degree (Business Administration, Finance or related field), preferably. /li liExperience in similar tasks and/or in a similar area. /li liAdvanced level of English. Excellent verbal and written communication skills in English. /li liKnowledge or experience in SAP is a plus. /li liProficiency with MS Office. /li liCustomer‑oriented mindset. /li liStrong analytical and problem‑solving skills. /li liAbility to prioritize and operate in a fast‑paced environment. /li liExcellent relationship‑building and communication skills. /li liExcellent attention to detail. /li liProactive and results‑oriented. /li /ul h3Benefits Other Information /h3 pIt is a brilliant opportunity for you. We are fully aware that our employees are one of our major assets and are committed to maintaining an atmosphere that encourages professional career development in an excellent working environment. /p pWe look forward to receiving your application. We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require adjustments in our selection process, please let us know when applying; we are here to help. /p pWe believe in diversity and inclusion. Grifols is an equal opportunity employer. /p pFlexibility for U Program: Hybrid Model. Adaptable schedule: Monday–Thursday 7:10 – 16:19 and Friday 8:00 – 15:00 (with the same flexibility start time). /p pBenefits Package: br/Contract of Employment: Permanent position. /p pLocation: Sant Cugat del Vallès, Spain. /p pMore information: /p /p #J-18808-Ljbffr

📌 Global Customer Shared Services Specialist (San Cugat del Vallés)
🏢 Grifols
📍 San Cugat del Vallés