ph3Responsibilities /h3 ul liaccountable for owning and continuously evolving the end-to-end content strategy and operating model for planning, creating and improving content, across the region. /li lidefining a clear content approach, setting standards, and translating this into ways of working that teams can apply in practice. /li liguiding and supporting adoption at scale across markets and functions, ensuring these ways of working are embedded and sustained over time. /li liacting as a regional reference point for content excellence, providing guidance and clarity across stakeholders in Commercial, Medical, Legal, Regulatory, and IT and enabling consistent, compliant, and high-quality content delivery. /li lifocusing on content performance, identifying improvements, and increasing efficiency and quality through reuse, modular content, and smarter use of technology. /li lishaping how content processes are organised, defining decision-making, collaboration, and workflow structures. /li lisupporting the use of AI in content creation and management while ensuring compliance with regulatory and quality requirements. /li licreating alignment among senior stakeholders and helping teams adopt new ways of working during transformations and changes. /li /ul h3Requirements /h3 ul liA degree in business, marketing, digital technologies, or a related field. /li liAn MBA or equivalent is a plus.



/li li+ 10 years of experience in senior roles within digital, customer, content, or business transformation. /li liA track record of leading enterprise or regional transformations, not only functional or local initiatives. /li liExperience driving adoption and behaviour change at scale, including navigating resistance and aligning senior stakeholders. /li liExperience combining operating model design with execution: governance, capabilities, ways of working, and performance measurement. /li liExposure to multiple functions such as digital, CRM, business intelligence, or operations. /li liExperience working with multiple regional stakeholders in a matrixed environment. /li liExperience embedding AI-enabled or automated content workflows into day-to-day ways of working. /li liExperience in regulated industries; pharmaceutical or healthcare background is strongly preferred. /li liA good understanding of content lifecycle management, modular content, reuse, and governance. /li liFamiliarity with AI and automation in content creation, review, and optimisation. /li liAwareness of emerging digital trends and technologies. /li liExperience defining and tracking KPIs using reporting or BI tools such as Power BI. /li liA natural interest in adopting and promoting responsible use of AI. /li liExperience leading and developing a team (this role has 5+ direct reports). /li /ul /p #J-18808-Ljbffr

📌 EMEA Content Excellence Director (Madrid)
🏢 Jobtailor
📍 Madrid