ph3About the Role /h3pWe are seeking enthusiastic, customer-focused individuals to join our Social Media Customer Care team starting in July August. In this role, you will assist customers through social media and other digital communication channels, delivering outstanding support and ensuring a positive customer experience. /ph3Your Responsibilities /h3ulliRespond promptly to customer inquiries received through social media platforms and digital channels. /liliProvide accurate information and resolve customer concerns efficiently. /liliHandle complaints professionally and escalate more complex issues when appropriate. /liliCommunicate with empathy, professionalism, and a customer-first approach. /liliFollow company policies and quality standards in every interaction. /liliAchieve individual productivity and performance goals. /li /ulh3What We're Looking For /h3ulliFluency in Italian, both written and spoken. /liliEnglish proficiency at an intermediate level (B1/B2). /liliTyping speed of at least 20 words per minute. /liliExcellent communication and problem-solving abilities. /liliStrong customer service orientation and the ability to thrive in a fast-paced environment. /liliBasic computer skills and familiarity with social media platforms.



/li /ulh3Employment Details /h3ulliInitial 12-month contract with the possibility of renewal. /liliFull-time position (40 hours per week), working 8-hour shifts on a rotating schedule. /liliFlight ticket reimbursement in accordance with company policy. /liliComprehensive health insurance coverage. /liliComplimentary Portuguese language classes. /li /ulh3Salary Benefits /h3pbWithout Company Accommodation /b /pulliMonthly Base Salary: b€1,366.17 /b /liliPerformance Bonus: Details provided during the recruitment process /li /ulpbWith Company Accommodation /b /pulliMonthly Base Salary: b€1,040.68 /b /liliPerformance Bonus: Details provided during the recruitment process /li /ulh3Why Join Us? /h3ulliWork in a diverse and international environment. /liliReceive comprehensive on-boarding and professional training. /liliAccess career growth and development opportunities. /liliBenefit from relocation assistance and support with settling in. /liliEnjoy stable employment with the opportunity to renew your contract. /li /ulpIf you're fluent in Italian and enjoy helping customers through digital communication channels, we'd love to hear from you. Apply today and become part of our dynamic and growing team! /p /p #J-18808-Ljbffr

📌 Social Media Advisor – Italian Market Lisbon w/ Relocation & Accommodation (Madrid)
🏢 Cross Border Talents
📍 Madrid