h3Account Manager Team Lead Spanish Market /h3pJoin to apply for the strongAccount Manager Team Lead Spanish Market /strong role at strongFactorial /strong /ph3Account Manager Team Lead Spanish Market /h3pJoin to apply for the strongAccount Manager Team Lead Spanish Market /strong role at strongFactorial /strong /ppGet AI-powered advice on this job and more exclusive features. /ppThis range is provided by Factorial. Your vigente pay will be based on your skills and experience — talk with your recruiter to learn more. /ph3Base pay range /h3pstrongHello! /strong brAt Factorial we're looking for astrong Team Lead to join our Spanish Customer Experience team /strong and help us take the company to the next level. brIn this role, you will strongreport directly to the Head of Account Management for Spain /strong and team up with other Area Managers to spearhead our mission of creating, for our Spanish customers, the highest satisfaction levels at every touchpoint.brWe are looking for someone who wants to get involved and contribute innovative ideas that truly strongimpact the business's future, mastering /strongour strongupselling, /strong strongretention /strong, strongsatisfaction, /strong and strongactivation plan /strong for our existing clients.brstrongAre you ready for the challenge? br/strongulliLead and guide a dedicated team of 6-8 Account Managers, fostering a culture of ownership, self improvement, well-being, teamwork, and respect, with high performance, excellence, and achievement of set targets. /liliRegularly monitor team performance metrics, identifying areas for improvement, and implementing tailored strategies to drive your team and the business growth. /liliActive participation to develop and implement with your Area and the Talent teams robust recruitment and retention strategies to build the best teams. /liliDesign, evaluate, analyze, and execute innovative strategies and tactics aimed at maximizing customer retention, fostering upselling opportunities,



and contributing significantly to overall revenue amplification. /liliDrive motivation within the team by providing consistent and constructive feedback, and fostering hands-on leadership. /liliCollaborate cross-functionally with different teams, leveraging your insights and team's experiences to enhance product development, customer experience, and sales strategies.br/li /ulstrongYour Profile br/strongulliSpanish expert speaker and fluent in English. We are international! /liliProven experience Managing Customer-oriented individual contributors in a Customer Experience team, with a track record of driving upselling and customer retention. Other experiences in Sales, Customer Satisfaction, and similar experiences are highly valued! /liliTech Savvy! Passion for technology and proven experience in a SaaS environment. The digital world and innovation are a must! /liliStrong analytical skills, a problem-solving mindset, and data insights to drive informed decisions. /liliYou like making things easier for customers and colleagues. If there’s a roadblock, you want to smooth it away! /liliReady to work in a fast-paced, less corporate, startup environment.br/li /ulEager to take strongownership /strongof the company and share improvement points em(we have a /emstrongculture of change /strongem!)br/emstrongPerks of being part of our team br/strongulliHigh growth, multicultural and friendly environment /liliSave expenses with Cobee and get your salary in advance with Payflow /liliHealthy life with Gympass ️ and Alan as private health insurance ???? /liliLanguage classes with Yolk Academy /liliSyra discounts,



Nora Apeteat lunch /liliBreakfast in the office, organic fruit and free caffeine and theine /liliFlexible schedules , pet Friendly and no dress code!br/li /ulIs this youem?! /em strongCome rock the world with us!br/strongstrongAbout Us br/strongstrongAt Factorial, we’re building the leading business management software for companies of all sizes. /strong Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.brstrongOur Values????br/strongulliWe own it: We take responsibility for every project. We make decisions, not excuses. /liliWe learn and teach: We're dedicated to learning something new every day and, above all, share it. /liliWe partner: Every decision is a team decision. We trust each other. /liliWe grow fast: We act fast. We think that the worst mistake is not learning from them. /li /ul /p /ulh3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Business Development and Sales /lilih3Industries /h3Software Development /li /ulpReferrals increase your chances of interviewing at Factorial by 2x /ph3Sign in to set job alerts for “Account Manager Team Lead” roles. /h3h3KAM Value Channel Foods (Temporary 9 months) /h3h3Spanish Speaking Google Ads Onboarding Account Manager /h3h3German speaking Google Ads Onboarding Account Manager /h3pSant Esteve Sesrovires, Catalonia, Spain 4 weeks ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

📌 Account Manager Team Lead Spanish Market (Barcelona)
🏢 Factorial
📍 Barcelona