ph3WHO WE ARE /h3pWe arebPorsche Digital /b, a Porsche company. We are driven by dreams, courage, and passion, we are committed to learning and improving, and bwe believe in teamwork and respect as the key to success /b. /ppOur mission: to revolutionize the digital experience for Porsche customers by setting new industry standards, with a dedication to excellence in customer-facing digital products. /ph3WHO YOU WILL WORK WITH /h3pWe are growing ourb Spanish and Portuguese team /b at Porsche's bCustomer Relations Hub /b (CRH) in Barcelona together with you. At the CRH we are creatingsomething new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center – but way better! You are an essential part of Porsche's customer success, so you might as well call yourself a Porsche Ambassador. /ph3WHAT ARE WE LOOKING FOR /h3pDo you “speak” Porsche? Because we are looking for passionate Customer Experts who seek to revolutionise Porsche's customer service. Your mission will be to provide excellent customer support by delivering clear, accurate information and ensuring every customer has a smooth and positive experience. /ph3WHAT YOU WILL DO /h3ulliRepresenting our products and services /liliBeing the first point of contact for our customers from the Iberian market /liliSupporting the development of the Customer Relations Hub by introducing your ideas /liliUsing your communication skills to help customers with a wide variety of issues /liliAssuring the customers have a positive experience that fits our quality standards /li /ulh3WHAT YOU BRING /h3ulliNative level of Spanish with a proficient level of English and Portuguese /liliExperience working in the automotive industry /liliExperience in luxury Customer Service Experience with a CRM (e.g. SAP, Salesforce or any other) /liliExcellent verbal and written communication skills /liliAbility to quickly understand customer's needs, with an empathetic and problem-solving mindset /li /ulh3WHAT WE OFFER /h3ulliCompetitive salary: €26.000 of base salary and €2.000 of benefits /liliWorking in a fast-paced and highly changeable environment /liliBeing part of the creation of the Customer Relations Hub of one of the world's leading luxury automotive brands /liliWorking in an inclusive, diverse, and international team /liliPossibility to partially work from home after the initial training months /li /ulh3Before you apply: /h3pWe are a very versátil company and work on a hybrid mode. We are excited to welcome individuals who are passionate about their work and eager to join our team in Barcelona. Therefore, we kindly request that all applicants either currently reside in Barcelona or are open to relocating for this position. We believe that Barcelona is a vibrant and beautiful city, and we are looking forward to welcoming new team members who share our enthusiasm for the city and the work we do here. /ph3WHAT COMES NEXT /h3pIn the meantime: check out our new Porsche Digital Website to get an impression of what our hearts beat for: /ppWe are looking forward to every single application that reaches us, because diversity is just as important as the energy that flows through our veins. /p /p #J-18808-Ljbffr

📌 Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relatio[...] (Bellprat)
🏢 Porsche
📍 Bellprat