04 ago
|
Comba Telecom
|
Madrid
04 ago
Comba Telecom
Madrid
ppAs a Technical Support Engineer at Comba Telecom, you will be responsible for delivering expert-level post-sales technical support on hardware and software across our portfolio of wireless communication solutions, including repeaters, DAS, Open RAN, and small cell systems. You will play a key role in ensuring customer satisfaction by providing hands-on support, troubleshooting, training, and technical consultation. Additionally, you will collaborate closely with our RD, product, and marketing teams to ensure the successful deployment and optimization of our solutions. /p h3Responsibilities /h3 ul liProvide comprehensive post-sales technical support on hardware for Comba wireless products, including repeaters, DAS, Open RAN, and small cell systems. /li liSupport the sales and marketing teams in technical pre-sales activities such as solution design, product testing, proposal preparation, and on-site product installation and commissioning. /li liDeliver technical training to partners, customers, and internal teams; participate in product exhibitions, demos, and technical seminars. /li liTroubleshoot and resolve product and system issues in a timely and professional manner, ensuring minimal disruption to customer operations.
/li liMaintain regular communication with the RD team to stay updated on product developments and technology trends; ensure technical knowledge is continuously updated. /li /ul h3Qualifications /h3 ul li3+ years' of technical support experience (hardware and software) /li liBachelor’s degree or higher in Telecommunications, Computer Science, Electrical Engineering, or a related field. /li liFluent in English, with strong written and verbal and troubleshooting skills /li liAble to travel across countries to support customer deployments and training (mainly Europe). /li liHands-on experience in wireless telecommunications, especially in the deployment and maintenance of telecom network infrastructure. /li liPrior experience working on telecom network rollouts (domestic or international) is highly desirable. /li liBackground in wireless engineering or network optimization is an advantage. /li liSelf-motivated, solution-oriented, and able to work independently or as part of a cross-functional team. /li liBased in Madrid is preferred, though not mandatory. /li /ul h3Seniority /h3 ul liAssociate /li /ul h3Employment details /h3 ul liFull-time /li /ul h3Job function /h3 ul liEngineering, Project Management, and Quality Assurance /li /ul h3Industries /h3 ul liTelecommunications /li /ul /p #J-18808-Ljbffr
📌 Technical Support Engineer (Madrid)
🏢 Comba Telecom
📍 Madrid