ph3Dutch Speaking Customer Care Back Office - Paid Relocation /h3 p1 week ago Be among the first 25 applicants /p pGet AI-powered advice on this job and more exclusive features. /p h3Mercier Consultancy Medical provided pay range /h3 pThis range is provided by Mercier Consultancy Medical. Your presente pay will be based on your skills and experience — talk with your recruiter to learn more. /p h3Base pay range /h3 pAre you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you’re passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you. /p h3Key Responsibilities /h3 ul liManage customer inquiries and provide exceptional support via phone, email, and chat in Dutch /li liAssist in back‑office operations, ensuring smooth processes and prompt resolutions to customer concerns /li liWork closely with various teams to enhance customer service delivery and ensure customer satisfaction /li liDocument and track customer interactions and feedback accurately in our CRM system /li liIdentify areas for improvement in processes and provide innovative solutions to enhance the customer experience /li liStay updated on product knowledge and company policies to provide customers with accurate information /li /ul h3Requirements /h3 ul liFluency in Dutch (both written and spoken) is essential; proficiency in English is a plus /li liPrevious experience in customer service or back office roles, preferably in a fast‑paced environment /li liOutstanding communication skills and a friendly, engaging demeanor /li liStrong organizational skills with the ability to multitask and prioritize effectively /li liProblem‑solving mindset, with a proactive approach to addressing customer needs /li liComfortable using CRM systems and other relevant software applications /li liWillingness to relocate and tackle the adventure of a new cultural experience /li /ul h3Benefits /h3 ul liCompetitive Monthly Salary /li liFully Paid Relocation Package /li liMonthly Performance Bonus /li liFully Paid Training /li liHealth Insurance /li liAnd Much More… /li /ul h3Seniority level /h3 pEntry level /p h3Employment type /h3 pFull-time /p h3Job function /h3 pCustomer Service /p h3Industries /h3 pIT Services and IT Consulting /p pReferrals increase your chances of interviewing at Mercier Consultancy Medical by 2x /p pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p /p #J-18808-Ljbffr

📌 Dutch Speaking Customer Care & Back Office - Paid Relocation (Barcelona)
🏢 Mercier Consultancy Medical
📍 Barcelona