04 ago
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GR8_TECH
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Comunidad Valenciana
04 ago
GR8_TECH
Comunidad Valenciana
ppbGR8 _TECH builds B2B iGaming platforms for operators who play to lead. /b /p pWe deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. /p pWith 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. /p pbOur ambition drives us. Our people make it real. /b /p pIf you’re a challenger in spirit and a champion in action — join us. /p h3Why this role exists /h3 pThis role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs. /p h3What you’ll drive /h3 h3Strategy Business Growth /h3 ul liOwn commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities. /li liDefend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability. /li liAnalyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption. /li /ul h3Client Advocacy Discovery /h3 ul liTranslate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams. /li liAmbassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early.
/li liGather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development. /li /ul h3Delivery Operational Excellence /h3 ul liDrive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase. /li liUnblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless. /li liTrack, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence. /li /ul h3Cross-Team Leadership Expertise Transfer /h3 ul liMentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations. /li liDeliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities. /li /ul h3What makes you a GR8 fit /h3 h3Must-Have /h3 ul lib3+ years of experience on the B2B Platform Provider side /b in iGaming (either as an Account Manager or in a similar client-facing platform role). /li liAdvanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally. /li liFluency in bRussian or Ukrainian /b; English proficiency at B2 level or higher. /li liDeep structural understanding of the iGaming landscape, including operators' gaming sites, operational bottlenecks,
and marketing challenges. /li liSolid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients. /li liDeep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana). /li liResilience and empathy in communication. /li liA strong problem-solving mindset with the ability to handle unfamiliar tasks or systems. /li liExcellent time management skills and ability to prioritize effectively. /li /ul h3Nice-to-Have /h3 ul liExperience training or mentoring junior Account Managers. /li liAdvanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches). /li liA strong network of existing operator contacts in the iGaming industry. /li /ul h3bWhy you’ll love working here: /b /h3 pbBenefits Cafeteria /b — annual budget you allocate to: /p pbWork-life support /b /p ul liPaid maternity/paternity leave + monthly childcare allowance. /li li20+ vacation days, unlimited sick leave, emergency time off. /li liTeam events (online/offline/offsite). /li liLearning culture with internal courses + growth programs. /li /ul h3bOur culture core values: /b /h3 pGR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. /p pbFUELLED BY TRUST /b: we’re open, honest, and have each other’s backs. /p pbOWN YOUR GAME /b: we take initiative and own what we do. /p pbACCELER8 /b: we move fast, focus smart, and keep it simple. /p pbCHALLENGE ACCEPTED /b: we grow through challenges and stay curious. /p pbBULLETPROOF /b: we’re resilient, ready, and always have a plan. /p /p #J-18808-Ljbffr
📌 Senior Account Manager (Comunidad Valenciana)
🏢 GR8_TECH
📍 Comunidad Valenciana