ppbJob Description /b The engineers need to support the client environment and help customers find solutions to their technical issues. /pulliProvide onsite and desk side support services to End Users and Special Devices. /liliTroubleshoot PC related problems at the direction of client level or SPOC. /liliComplete Service Events and requests within SLA in pressurized environment. /liliBuild, configure and troubleshoot Install "Gold"/Or instructed image on Customer PC and laptop applications and hardware components. /liliEnsure Service Events are updated on a daily basis. /liliSupport meeting room environment and video conferencing. /liliSupport printers, scanners, and other peripherals. /liliSupport mobile devices, such as iPads, iPhones and Android devices. /liliEnd User Data backup and restoration when required in the course of a Service Event. /li /ulpbJob Description /b The engineers need to support the client environment and help customers find solutions to their technical issues. /pulliProvide onsite and desk side support services to End Users and Special Devices. /liliTroubleshoot PC related problems at the direction of client level or SPOC. /liliComplete Service Events and requests within SLA in pressurized environment. /liliBuild,



configure and troubleshoot Install "Gold"/Or instructed image on Customer PC and laptop applications and hardware components. /liliEnsure Service Events are updated on a daily basis. /liliSupport meeting room environment and video conferencing. /liliSupport printers, scanners, and other peripherals. /liliSupport mobile devices, such as iPads, iPhones and Android devices. /liliEnd User Data backup and restoration when required in the course of a Service Event. /li /ulpbTechnical Skills Experience Required /b /pulliMust have experience of using a call logging system. /liliMust have good working knowledge of Windows 7/10 and related Office applications. /liliSupport experience of MACs would be beneficial. /liliKnowledge of mobile devices, in particular Androids and iPhones. /liliWorking knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components. /liliFamiliarity with Microsoft PATCH MANAGEMENT. /liliAbility to replace defective parts, as identified by client. /li /ulpbLanguage Skills /b /pulliTo Customer – Fluency in local language as per the geographical and cultural requirement /liliEnglish speaking to good standard /li /ul /p #J-18808-Ljbffr

📌 Desktop EUC (Valencia)
🏢 Iron Systems
📍 Valencia