04 ago
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Flight Centre Travel Group
|
Barcelona
04 ago
Flight Centre Travel Group
Barcelona
pThe ME MBO Product Owner is responsible for defining, delivering, and continuously improving the MBO associated finance systems product capabilities that underpin the financial and operational flows for our global Meetings Events business. /ppThis role owns the product lifecycle for how our mid-back office is configured and built out to support ME financial processes, and how data flows from upstream ME operational booking flows or platforms into downstream finance systems accurately and automatically. /ppWorking closely with ME operations, Finance, Technology, and platform vendors, the role ensures our MBO and associated finance systems capabilities are scalable, automated, and aligned to the needs of our ME teams and customers globally. /ppPlease note this is a 12 month fixed term contract. /ppstrongWhat You'll Do /strong /pulliOwn the global product roadmap for the ME mid and back office and associated finance systems, with a primary focus on our MBO and how it supports ME financial processes and downstream flows. /liliDefine and communicate the product vision, strategy, and roadmap in alignment with the ME Single Operating Model programme and the broader Finance Systems strategy. /liliTranslate business requirements into well-defined user stories and acceptance criteria for development QA teams. /liliParticipate actively in sprint planning, reviews, and retrospectives, maintaining a continuous and well-groomed backlog. /liliWork closely with adjacent Finance Systems product managers across invoicing, payments, and finance modules to ensure ME requirements are represented consistently across the wider product portfolio. /liliAct as the escalation point for ME product prioritisation and cross-product dependency management. /liliUse data and insights to define and track key success metrics. Prioritise initiatives that deliver real-world business and customer value. /liliIdentify opportunities to improve automation across ME operational and financial workflows, reducing manual intervention and improving consistency across markets. /liliProactively solicit feedback from stakeholders and end users on an ongoing basis, incorporating insights into backlog prioritisation and roadmap planning to drive continuous improvement. /liliStay current with industry trends, emerging technologies, and best practices relevant to ME operations and finance systems, continuously identifying opportunities to improve our product approach and delivery. /li /ulpstrongRequirements Management /strong /pulliCollaborate with ME operational leaders, regional market teams, Finance stakeholders, and the wider Finance Systems product team to gather, analyse, and document requirements. /liliFacilitate discovery workshops to understand current state ME processes and define the target state. /liliEnsure requirements are clearly documented and communicated to the technical team in a format that enables accurate and efficient delivery. /liliContinuously review and refine requirements based on feedback received throughout delivery.
/liliDevelopment Oversight /liliWork closely with technical and development teams to ensure the successful and timely delivery of ME MBO features and enhancements. /liliConduct regular sprint reviews and participate actively in the agile development process. /liliAct as the key finance systems product contact for ME operational platform and MBO vendors, aligning vendor roadmaps and delivery plans with internal priorities. /liliWork closely with ME operational leaders, regional market teams, Finance stakeholders, and Finance Systems colleagues to understand pain points, prioritise enhancements, and validate outcomes. /liliSolicit feedback from stakeholders on an ongoing basis, incorporating insights into backlog prioritisation and roadmap planning. /liliSupport ME commercial, customer and onboarding teams with clear definitions of product capabilities and constraints. /liliSupport L2/L3 support teams with product knowledge, issue prioritisation, and root cause resolution. /li /ulpstrongTesting Quality Assurance /strong /pulliDefine testing requirements and work closely with QA teams to ensure the product meets high quality standards before release. /liliEnsure defects are clearly documented, prioritised, and resolved in a timely manner. /liliConduct and coordinate user acceptance testing to validate that delivered features meet stakeholder expectations. /li /ulpstrongAnalytics Reporting /strong /pulliTrack and report on key performance indicators related to ME MBO platform performance and adoption. /liliUse data and insights to inform prioritisation decisions and demonstrate the value delivered by the product team. /liliRegularly review performance metrics with stakeholders to refine the roadmap and ensure delivery remains aligned to business outcomes. /liliContinuously review delivered capabilities post-release, using performance data and stakeholder feedback to identify further improvement opportunities. /li /ulpstrongGovernance, Controls Documentation /strong /pulliProduce and maintain clear product documentation including functional specifications, release notes, and capability guides to support learning and development teams, other product teams, and our support teams. /liliEnsure documentation is kept current as the product evolves and new capabilities are released. /liliEnsure ME MBO products meet regulatory, compliance, and financial control requirements across all operating markets. /liliPartner with Finance, Tax and Risk teams to ensure compliance and governance requirements are embedded into product design. /liliSupport audits and governance reviews with clear documentation and process transparency.
/li /ulpstrongWhat We're Looking For /strong /pulliProven experience as a Product Owner or similar role within a corporate travel or TMC environment. /liliExperience within a Meetings Events business or working on ME-specific technology solutions – desirable. /liliExperience with ME operational booking platforms such as Qondor or equivalent event management systems – desirable. /liliStrong understanding of how operational booking platforms connect to finance and ERP systems, and how financial processes such as invoicing, reconciliation, and supplier payments work in a corporate travel context /liliExperience with Microsoft Dynamics 365 Finance Operations or equivalent ERP platforms – Desirable. /liliExperience delivering platform integrations and ERP implementations at enterprise scale, ideally across multiple markets. /liliStrong understanding of agile methodologies, particularly Scrum, and experience leading agile delivery teams. /liliExcellent analytical, problem-solving, and strategic thinking skills. /liliExceptional communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams. /liliAbility to adapt quickly to changing priorities and work in a fast-paced environment. /liliInvoicing or accounting knowledge is highly desirable. /li /ulpstrongWhat You'll Enjoy /strong /pullistrongFlexible/hybrid working model /strong - a mix of remote and office work. /lilistrongDiscounted travel for family and friends /strong - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family. /lilistrongCareer progression /strong – as part of Flight Centre Travel Group with a general brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. /lilistrongFun culture with industry-renowned social events /strong (think monthly award nights, global conferences, end-of-financial year balls + more). /lilistrongActive Hour /strong – an hour set aside each week to spend on your well-being. /lilistrongBronze-level health cash plan - /strongclaim cash back against a range of medical services including dentistry, optical, and chiropractic. /liliPlus strongso much more /strong (company-matched charitable giving, excellent pension scheme, an active hour each week etc.) /li /ulpemOur number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. /em /ppemWe welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at /em /p #J-18808-Ljbffr
📌 Product Owner FTC (Barcelona)
🏢 Flight Centre Travel Group
📍 Barcelona