h3Product Owner Insurance Value Chain Manager /h3pMadrid /pphace 1 mes /ph3IT STARTS HERE /h3pSantander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. /ppThis is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. /ppOur mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. /ppThe Wealth Management Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. /ph3THE DIFFERENCE YOU MAKE /h3pWealth Management Insurance is looking for a Product Owner Insurance Value Chain Manager based out of Madrid. /ppLead the development and execution of Santander's global digital insurance initiatives and embedded insurance capabilities across the bank ecosystem. /ppWe're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: /pulliDriving the evolution of the global insurance digital ecosystem /liliLeading strategic digital insurance projects across channels and countries /liliDeveloping embedded insurance propositions integrated into banking journeys /liliCoordinating and leading an international development squad based in Brazil /liliBuilding scalable, reusable and modular digital insurance capabilities /liliEnsuring alignment between business, customer experience and technology teams /li /ulpYou will act as the key bridge between business strategy, customer needs and technology execution. /ph3SCOPE OF RESPONSIBILITY /h3pThis role covers: /pulliEmbedded insurance initiatives across Santander channels /liliInsurance customer journeys and servicing /liliInsurance APIs and reusable capabilities /liliInsurance marketplace and digital distribution /liliCross-country digital insurance initiatives /liliCoordination of nearshore development teams /li /ulpExamples of embedded insurance initiatives may include:



/pulliInsurance integration within Global Cards journeys /liliStarPass insurance propositions /liliEmbedded protection experiences within banking products and channels /liliContextual and personalized insurance offers across digital touchpoints /li /ulh3KEY RESPONSABILITIES /h3h3Digital Insurance Strategy Vision /h3ulliDefine and evolve the digital insurance roadmap in alignment with business priorities /liliDrive the embedded insurance strategy across Santander ecosystems /liliIdentify opportunities to integrate insurance into banking journeys and digital experiences /liliEnsure alignment with Global Digital strategy, Customer experience vision, Technology architecture, and Commercial priorities /li /ulh3Product Ownership Digital Delivery /h3ulliOwn and prioritize the digital insurance backlog /liliTranslate business needs into epics, features and user stories /liliLead end-to-end delivery of digital insurance initiatives /liliEnsure scalable and reusable capability development /liliDrive agile delivery methodologies and continuous improvement /liliCoordinate releases, testing and production readiness /li /ulh3Embedded Insurance Development /h3pLead the development of embedded insurance experiences across Santander channels, including: /pulliDigital onboarding journeys and ecosystems /liliCards and payments journeys /liliContextual insurance offers /liliIntegrated protection services /liliDrive seamless customer experiences combining banking and insurance propositions. /li /ulh3Team Leadership Delivery Coordination /h3ulliLead and coordinate a development squad based in Brazil /liliFoster collaboration between Global business teams and Brazil technology teams /liliEnsure delivery quality, execution discipline and agile best practices /liliManage priorities, dependencies and delivery timelines /liliPromote a high-performance and customer-centric culture /li /ulh3Customer Experience Journey Design /h3ulliDesign end-to-end digital insurance journeys /liliImprove customer servicing and self-service capabilities /liliEnsure omnichannel consistency across experiences /liliDrive personalization and contextual engagement /liliEnable frictionless customer interactions /li /ulh3Stakeholder Management /h3ulliCoordinate with global and local insurance teams and countries /liliPartner with digital, technology, data and business stakeholders /liliAlign priorities across countries and platforms /li /ulh3What You'll Bring /h3pThe following requirements represent the knowledge, skills, and abilities essential for success in this role.



/ph3Professional Experience /h3ulli12 years of experience in:ulliProduct Owner (Required) /liliDigital Product Management (Required) /liliDigital Transformation (Required) /liliInsurance or Financial Services (Required) /li /ul /liliStrong experience delivering digital products and platforms (Required) /liliExperience working in agile environments with technology teams (Required) /liliExperience managing distribution or international teams (Required) /liliProven experience leading complex digital initiatives end-to-end (Required) /liliExperience in platform-based or modular architecture (Preferred) /liliExperience in insurance ecosystems or marketplaces (Preferred) /liliExperience in global / multi-country environments (Preferred) /li /ulh3Education /h3ulliBachelor's degree in Business, Engineering, Marketing or related field. (Required) /liliMBA or postgraduate studies. (Preferred) /li /ulh3Languages /h3ulliFluent in English and Spanish. (Required) /li /ulh3Hard Skills /h3ulliAgile delivery and prioritization capabilities (Required) /liliSystems thinking and platform orientation (Required) /liliKnowledge of:ulliClaims processes (Preferred) /liliPolicy administration (Preferred) /liliCustomer 360 / data models (Preferred) /liliEmbedded insurance models (Preferred) /liliBanking-insurance ecosystems (Preferred) /li /ul /li /ulh3Soft Skills /h3ulliLeadership and team coordination capabilities /liliStrategic thinking with strong execution focus /liliCustomer-centric and journey-driven approach /liliStrong stakeholder management and influencing skills /liliStrong communication in international environments /li /ulh3WE VALUE YOUR IMPACT /h3ulliFlexibility that works: Hybrid working models. /liliLearning for life: Access to Santander Open Academy. /liliCompetitive rewards: Salary with performance-based bonuses. /liliFinancial advantages: Preferential banking terms, special interest rates, life insurance. /liliYour health: BeHealthy general wellness programme. /liliFamily support: Childcare support and family-friendly programmes. /liliAlways by your side: Santander Contigo advisory services. /liliExtra benefits: Gym/WellHub membership, medical centers, meal subsidy, parking, shuttle service, and exclusive discounts. /li /ulh3LOCAL COMPLIANCE /h3pSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. /ph3What To Do Next /h3pIf this sounds like a role you are interested in, then please apply. /ph3READY TO TAKE THE NEXT STEP IN YOUR JOURNEY? /h3 #J-18808-Ljbffr

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